Troubleshooting

If you encounter problems with your Dolphin QuadCharger, refer to chart below for possible solutions. If problems persist, please contact Hand Held Products Technical Support.

Problem

Issue

 

 

The Status LED does not come on when I

Check the power connections on the Dolphin QuadCharger; make sure

insert a battery pack into the Dolphin

the POWER switch is ON and the battery pack is properly seated.

QuadCharger

 

 

 

The Status LED lights red during charging.

Try to charge the battery in one of the other charging slots. If the red

 

Status LED comes on again, then the problem is associated with the

 

battery pack. If the red status stays with the charging slot, the problem is

 

associated with the charging circuity.

 

 

The Status LED lights red and stays on

An error occurred during the self-diagnostic test for that particular

without a battery in the charging slot.

charging pocket. Call Hand Held Products Product Service and request

 

an RMA.

 

For additional warranty and return information, see Customer Support on

 

page 16-1.

 

 

15 - 8

Rev C

Dolphin® 9500 Series User’s Guide

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Image 250
Dolphin Peripherals 9500 manual Troubleshooting, Problem Issue