User’s Guide
 Disclaimer
Trademarks
 Table of Contents
 Settings
 Communications
 Wireless PAN Wpan Communications with Bluetooth
 Applications
 Dolphin Mobile Base
 Customer Support
 Dolphin 9500 Series User’s Guide
 Ergonomics
Introduction
 Dolphin
Required Safety Labels
Laser Safety Label Text Embedded Safety Information Text
Locations
 Parameter Specification
Dolphin 9500 Series Batch Terminal
Dolphin 9500 Series Wlan or Wpan Radio
 802.11b
Bluetooth
 802.11b and Bluetooth
Dolphin 9500 Wwan Radio
GSM and 802.11b
 Dolphin 9500 Series Batch Terminal
GSM and Bluetooth
GSM, Bluetooth, and 802.11b
FCC Compliance
 Parameter
RF, Regulatory, and Safety Agency Approvals for GSM
Canadian Compliance
Dolphin 9500 Terminal GSM R&TTE Compliance Statement
 Waste Electrical and Electronic Equipment Information
Care and Cleaning of Dolphin 9500 Series Terminals
Microwaves
For European Community Users
 Overview
Getting Started
 Dolphin 9500 Series Models and Options
Dolphin 9500 Series Terminals
 Dolphin 9500 Series Peripherals
 Dolphin 9500 Series Accessories
 Image Engine Options and Specifications
Dolphin 9500/9550 Terminals
Dolphin 9501/9551 Terminals
 Bar Code Symbologies Supported
 Unpack the Carton and Verify its Contents
Using the Dolphin Terminal for the First Time
 Charging with Dolphin Peripherals
Before Initial Use
Time to Charge
 Align the Screen
 Tap Start Demos Scan Demo
Verify Imaging
Verify Decoding
Sample Bar Codes
 Hard Reset Cold Boot
Resetting the Terminal
Suspend Mode
Soft Reset Warm Boot
 Rev C
 Processor
System Features
Wireless Radio Options
Hardware Overview
 Front Panel Features
 Navigation Keys
LEDs
Display
Scan Key
 Dolphin
Back Panel Features
 Hand Strap Attachment
Battery/Battery Well
Image Engine Window
Speaker
 Scan Trigger
Pistol Grip Handle
Wrist Lanyard Fastener
 Stylus
Rubber Bumpers
 Audio Jack
Side Panel Features
IrDA Port
SD Memory
 Dolphin 9501 and Dolphin
Bottom Panel Features
Mechanical Connector
Powering Out
 Batteries
Main Battery Pack
Internal Backup Battery
Managing Battery Power
 Default Critical and Low Battery Points
Setting Critical and Low Battery Points
Status Notifications
 Checking Battery Power
Guidelines for Battery Use and Disposal
Storing Batteries
 Dolphin 9500 Series Technical Specifications
 Resistance Power
Weight
Temperature
Temperature Humidity
 Using Dolphin Mobile Computers
Entering Data
Touch Screen
 Command Bar
Today Screen
Navigation Bar and Start Menu
 Selecting Programs
Pop-Up Menus
 Full-Area Imaging
Using the Image Engine
Decoding
To Decode a Bar Code
 Dolphin 9501/9551 Scanning Position Options
Dolphin 9500/9550 Scanning Position Options
 Uploading Images
Capturing Images
Taking an Image
High-Vis Aiming Pattern
 Using the Keyboards
 Using the Navigation Keys
Using the Function Keys
 Blue and Red
Using the Modifier Keys
Name & Key Function Shift
Ctrl and ALT
 Alpha Lock Key Alpha
Key Numeric/Alpha Keyboard
 Number Lock NUM
Key Alpha/Numeric Keyboard
 Key Combinations
Key Full Alpha/Numeric Keyboard
 Adjusting the Backlight
Keyboard
Display
 Software Communication Programs
Wireless Radios
Communication Options
IrDA Port
 Radio Combinations
Radio Driver Installation
Using the Radio Manager
Radio Options
 To Disable Radios
Radio Manager Window
Radio Modes
 Using the Block Recognizer
Using the Soft Input Panel SIP
Using the SIP Keyboard
Using the Letter Recognizer
 Selecting Text
Input Panel Options
Input Method tab Word Completion tab Options tab
 Writing on the Screen
Drawing on the Screen
To Select Writing
 Status Icons
Selecting a Drawing
Status Icon Meaning
 Notifications
 Finding and Organizing Information
 Connections
Settings
Personal Tab System Tab Connections Tab
System
 Personal Tab
 Available Applications
To Enable HotKeys
Buttons
Button Assignments
 Stereo headphone
Mic Volume
Headset Volume
Headset Control
 Tap Start Settings Personal tab Menus Start Menu tab
Using System Settings
Using File Explorer
Using ActiveSync on the Desktop
 Tap ActiveSync Explore
 ClearType Tuner
System Tab
About
Backlight
 Main Tab
CPU Speed
 Storage Card Tab
Total storage card
Storage Card
 Running Programs Tab
Power
Battery Tab
Links at the Bottom of the Memory Tabs
 Options below the tabs
Regional Settings
Wireless Tab
Advanced Tab
 Rev C
 Tap the Remove Programs icon
Remove Programs
 Screen
Alignment Tab
ClearType Tab
 UPhone Settings
Default Font Size Largest Font Size
Text Size Tab
 Server-Assigned IP Addresses
Zero-Config Wi-Fi
Creating a Wireless Network Connection
Connections Tab
 Task Tab
Tap Start Settings Connections tab Connections Task tab
Opening the Connections Manager
Creating an External Modem Connection to an ISP
 Enter a name for the connection, such as My Connection
 TCP/IP Tab
Advanced Settings
Port Settings Tab
General Tab
 Servers Tab
Connecting to Your ISP
Creating an External Modem Connection to Your Work
Establishing Exceptions for Work URLs
 Tap Start Settings Connections tab Connections
Setting up a Proxy Server Connection for Work Connections
 Setting Up a VPN Connection for Work Connections
 Connecting to a VPN Server
 Establishing Dialing Rules
 Dolphin 9500 Series User’s Guide Rev C
 Configuring Network Cards
 Communications
Using ActiveSync
Connecting
Installing Additional Software
 Synchronizing from the Terminal
Setting Up Your Desktop Computer
Requirements
Synchronizing from Your Desktop Computer
 Adding Programs to the Terminal Using ActiveSync
If the File is an Installer
Exploring Your Terminal from the Desktop Computer
 If the File is Not an Installer
 Using Infrared
Verify That the IrDA Port is Enabled
IrDA Port Location on the Terminal
 Receiving Information
Verify That Beam Settings Are Set to Receive
Troubleshooting
Sending Information
 Dolphin 9500 Series User’s Guide Rev C
 Adding Programs Directly from the Internet
Using an ISP
 Enabling the 802.11b Radio Driver
Wireless LAN Wlan Communications with 802.11b
Configuration Utilities
802.11b Wireless Security Supplement
 Icon This icon means…
802.11b Settings
Tap Start Settings System tab 802.11b Settings
Status Icons
 Status Tab
 Config Tab
 To Add an Active Ssid to the Preferred Profile Table
 To Create a New Profile
 Algorithm
Authentication Tab
Field Description Authentication
Enable
 Advanced Tab
Field Description Power Save Mode
Preamble Mode
To Delete a Profile
 About Tab
Using the Status Icon
Field Description Defaults
802.11b Settings in the future
 Rev C
 802.1X Supplicant Protocol Support
802.11b Wireless Security Supplement
Required Network Configuration Information Worksheets
Platforms Supported
 MD5 Worksheet
Leap Worksheet
TLS/SmartCard Worksheet
 Ttls Worksheet
 Peap Worksheet
 Orange
Icon Indicators
Opening the Client
Gray
 Menu Item Tapping this item… Close
Main Screen
Port Status Icon
Client Menu
 Install Protocol
View Menu
Exit
 Help Menu
Status Bar
Menu Item Tapping this item…
 Port Menu
Configuring the Client
Menu Item Description Enable
Disable
 On this tab You…
Configuration Screens
Client Configuration Area
Accessing the Client Configuration Area
 User Tab
Field Description Profile
Identity
 Tunneled authentication area
Field Description Use certificate
Protocol
 System Tab
 Server Tab
Port Settings Area
 Wireless Networks Tab
 Renew IP address
Field Description Protocol Settings
Protocol Tab
Display EAP
 Profile Info Tab
Adding a Wireless Network Configuration
 WEP Mgmt Tab
 PSK pass-phrase
WPA Settings Tab
Field Description WPA Mode
Logging
 Installing Certificates with CertAdd
Installing Certificates
Advice and Workarounds
 Select Peer-to-Peer Group ad hoc mode and Do active scan
Key to authenticate with AP
 How 802.1X Works
Typical Message Exchange Using MD5 or TLS
 Typical Message Exchange Using Ttls and Peap
Central User Administration
Benefits
 Additional Advantages of Ttls and Peap
Relative Merits of Authentication Protocols
Dynamic Session Specific Wireless Encryption Keys
Cisco Leap
 Differences Between Protocols
 Rev C
 Assign COM Ports
Wireless PAN Wpan Communications with Bluetooth
Enabling the Bluetooth Radio
Setting Up Your Bluetooth Card
 Discover Bluetooth Devices
 Bond With Discovered Devices
 Rev C
 Set Up Your Favorite Device
View Device Properties
Tap Tools My Favorites
 Delete a Device From the Folder
Change Views
 Turn Radio Transmitter ON/OFF
Bluetooth ActiveSync
 Rev C
 Bluetooth LAN Access
 Rev C
 Exchange Business Cards
Obex
 Send a Contact
 Send a File
 Prepare for File Transfer
Browse Remote Device
 Dolphin 9500 Series User’s Guide Rev C
 Create a Folder
Send/Receive Files or Folders
 Tap Device Connect
Delete Files or Folders
Refresh Remote View
Connect/Disconnect
 Receive Contact or File
Using the Dialer
Enable File Sharing
Exit Bluetooth File Explorer
 Tap Start Contacts
Using the Dialer
Tap Start Settings System tab Dialer
Assign a Dialing Prefix
 Ericcson, Nokia 6210, NTT DoCoMo, Sony Phones
Get Connected Wizard
 Motorola Timeport 270C, Nokia 3650/6310/7650/8910/8910i
Accept
 Dial Up Connection
 Uncheck Wait for dial tone before dialing. Tap Finish
Automatic Connections for Motorola Timeport 270C
Automatic Connections for Nokia 3650/7650
 Automatic Connections for Nokia 6310/8910/8910i
 Capabilities
Wireless WAN Wwan Communications with GSM/GPRS
Enabling the GSM/GPRS Radio
Tri-Band Antenna
 SIM Card Installation
To Install a SIM Card
SIM Card Requirements
 Handset
Volume Control
Audio Modes
Keyboard Combinations for Calls
 Icons and Bubble Messages
Using uPhone
Accessing uPhone
Navigation Bar Icons
 Tap Call Answerphone to dial
 Sending a Call
Using the Dialler
Making a Call
Entering a Phone Number
 Call Waiting
Receiving a Call
Answering a Call
Rejecting a Call
 Making Conference Calls
Ending a Call
Call Waiting
Placing the Current Call on Hold
 Dialler Menus
Touchtones
Tools Menu
 Mic mute
Settings Menu
Phonebook
Speakerphone
 Previewing Tones
Ringtone Configuration
Tap Start Settings Personal tab Ringtones icon or
WAV Files
 Charging
 Ussd
 Exit Closes the Call Log
Call Log
Tap Start Programs uPhone Call Log or
Dialed
 Tab Windows
UPhone Configuration
Accessing uPhone Configuration
Tap Start Settings System tab uPhone icon
 Network Tab
General Tab
 Not Diverted
Divert Tab
 Not barred
Bar Tab
Card can be made
All outgoing calls Bar all outgoing calls
 Request Delivery Reports
Messaging Tab
 Tap Start Programs uPhone SMS Manager, or
SMS Manager
Opening the SMS Manager
Inbox
 Sent Folder
Outbox Folder
Sending an SMS Message
 Select All
Icons at the Top of the Message Screen
Edit Menu
Icon Description
 No ActiveSync
Gprs Settings
Configuring the Gprs Connection
Service Provider Information
 Tap Manage existing connections
 Dolphin 9500 Series User’s Guide Rev C
 Rev C
 Applications
Calendar
To Create an Appointment
 Creating Meeting Requests
Using the Summary Screen
 Contacts
To Schedule a Meeting
To Create a Contact
 To Search for Contacts
Tasks
 To Create a Task
 Inbox
To Create a Note
Synchronizing E-mail Messages
 Connecting Directly to an E-mail Server
Using the Message List
Receiving Messages
 Composing Messages
Managing E-mail Messages and Folders
ActiveSync
 Accessing Pocket Internet Explorer
Pocket Internet Explorer
Browse the Internet on Your Terminal
 View Options
Mobile Favorites Folder
Creating and Synchronizing Mobile Favorites
 Tap the AvantGo Channels link
Using AvantGo Channels
View Mobile Favorites and Channels on the Terminal
To Sign Up for AvantGo
 Using Pocket Word
Pocket Word
Creating a Word File
 Drawing Mode
Typing Mode
 Pocket Excel
Creating an Excel File
Tips for Working in Pocket Excel
 Windows Media Player for Pocket PC
 MSN Messenger
Setting Up an Account
 Dolphin 9500 Series User’s Guide Rev C
 To begin, tap Start Programs Pictures
Pictures
 Aiming Options
Laser Engine Specifications
Supported Bar Code Symbologies
Dolphin 9501 and Dolphin
 Keyboard Options
Peripherals and Accessories
 Dolphin 9501 Side Panel
Dolphin 9501 Hardware
 Dolphin 9501 Back Panel
 Dolphin 9501 Hand Strap and Stylus
 Dolphin 9551 Side Panel
Dolphin 9551 Hardware
 Dolphin 9551 Back Panel
 Rev C
 Capacity
Dolphin HomeBase
Communications
Convenient Storage
 Front Panel
Auxiliary Battery Well
AUX Battery LED
Dolphin HomeBase Parts and Functions
 USB Port
If using the serial port This color Means… Red
DC Power Jack
Rear Panel
 HomeBase Serial Connector
Powering the HomeBase
 Charging the Main Battery
To Power a Terminal and Charge its Main Battery
Charging a Spare Battery in the Auxiliary Battery Well
 Equipment Requirements
Setting up the HomeBase for USB Communication
To Install the HomeBase Using USB
Communications
 Setting up the Terminal for ActiveSync Communications
 Connecting the Cables
Setting up the HomeBase for RS-232 Communications
 Setting up the Terminal for ActiveSync Communications
 Communicating with the Dolphin Terminal
Verifying Communication
Verifying Data Transfer
 Desk Mounting
Mounting the HomeBase
 Wall Mounting
 Mobile Base holds one terminal
Dolphin Mobile Base
 Orange Data is being sent at high data rates
Mobile Base Parts and Functions
Mounting Brackets
Comm LED color Indicates that… Red
 Power Supply Connector
Bottom Panel
RS-232 Communications Port
 Charging the Dolphin Terminal
Powering the Dolphin Terminal
 Back Panel
Installing the Dolphin Mobile Base
Mounting the Mobile Base
Back Panel and Brackets
 Brackets
Powering the Dolphin Mobile Base
 Modem DB25
Setting the Mobile Base Up for Communications
Connecting the Cables
RS-232 Pin Configuration Mobile Base /Host Port
 Configuring the Terminal for ActiveSync Communications
Mobile Base Serial Connector
 Dolphin 9500 Series User’s Guide Rev C
 Rev C
 Dock LED
Dolphin ChargeBase
Dolphin ChargeBase Parts and Functions
Terminal Wells
 Power Supply
Back Panel
Charge LEDs
 Inserting and Removing Terminals
Supplying Power to the ChargeBase
 Mounting the ChargeBase
Charging Terminals in the ChargeBase
 Using the DIN Rail
 Using the Wall Mount Kit
 Dolphin 9500 Series User’s Guide Rev C
 Rev C
 Dolphin QuadCharger
Compatibility
Charging Process
 Top Panel
Dolphin QuadCharger Parts and Functions
 Power Switch
Supplying Power to the QuadCharger
 Inserting and Removing Battery Packs
Charging Batteries in the QuadCharger
Recommendations
 To Analyze a Battery
Using the Battery Analyzer
 Mounting the QuadCharger
 Following graphic displays how mount a QuadCharger to a wall
 Problem Issue
Troubleshooting
 Customer Support
Product Service and Repair
 North America/Canada
Online Product Service and Repair Assistance
Technical Assistance
Online Technical Assistance
 How to Extend Your Warranty
Limited Warranty
 Rev C
 Keyboard Combinations
General Windows Keyboard Shortcuts
Press these keys To…
 Key Alpha/Numeric Keyboard
Blue Key Combinations
Key Combination Function/Special Character
 Red Key Combinations
Num Lock Key Combinations
Key/Key Combination Function/Special Character
 Key Numeric/Alpha Keyboard
 Alpha + SFT +
Alpha Mode Key Combinations
 Key Full Alpha/Numeric
 Red Key Combinations
 SFT Key Combinations
Com Port Assignment Table
Page
 Hand Held Products, Inc