Cisco Systems CP7945G manual Viewing Phone Administration Data, If you are asked to Then

Symptom	Explanation
You are disconnected	You will be disconnected from a call that you have joined using Barge if the
from a call that you	call is put on hold, transferred, or turned into a conference call.
joined using Barge
CallBack fails	The other party may have call forwarding enabled.
The phone shows an	Your phone may reject your attempt to set up Call Forward All directly on
error message when	the phone if the target number that you enter would create a Call Forward
you attempt to set up	All loop or would exceed the maximum number of links permitted in a Call
Call Forward All	Forward All chain (also known as a maximum hop count). Ask your system
	administrator for details.
The phone screen does	You may have disabled phone screen illumination on your phone. Contact
not illuminate under	your system administrator to determine if this feature is available to you.
any circumstances

Viewing Phone Administration Data

Your system administrator may ask you to access administration data on your phone for troubleshooting purposes.

If you are asked to...	Then...
Access network	Choose	> Network Configuration and select the network
configuration data	configuration item that you want to view.
Access status data	Choose	> Status and select the status item that you want to view.
Access phone model	Choose	> Model Information.
information
Access phone call and	Choose	> Status > Call Statistics.
voice quality
information
Access VPN	Choose	> Status > Network Statistics.
performance
information related to
the data transmitted
and received

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