Basic Call Handling

Using Join

Join enables you to combine two or more existing calls to create a conference in which you are a participant.

If you want to...

Then...

 

Create a conference by joining 1. From an active call, highlight another call that you want to

together existing calls that are

include in the conference and press Select.

on a single phone line

Selected calls display this icon

.

 

2.Repeat this step for each call that you want to add.

3.Press Join. (You may need to press the more softkey to see Join.)

Create a conference by joining

1.

From an active call, press Join. (You may need to press the more

together existing calls that are

 

softkey to see Join.)

 

on multiple phone lines

2.

Press the green flashing line button

for the call(s) that you

 

 

 

want to include in the conference. You see one of these results:

 

The calls are joined.

 

 

A window opens on your phone screen and prompts you to

 

 

select the call(s) that you want to join. Highlight the calls and

 

 

press Select, then press Join to complete the action.

 

Note If your phone does not support Join for calls on multiple lines,

 

 

transfer the calls to a single line before using Join.

 

 

See a list of participants or

Press ConfList or Conference List. (You may need to press the more

remove participants

softkey first.) See Viewing or Removing Conference Participants,

 

page 37.

 

Tips

If you frequently join more than two parties into a single conference, you may find it useful to first select the calls that you want to join, then press Join to complete the action.

When Join completes, caller ID changes to “Conference.”

You may be able to combine multiple conference calls by using the Join or DirTrfr softkeys. Check with your system administrator to see if this feature is available to you.

A Call Chaperone user can conference only the first caller. Subsequent callers can be conferenced by the other participants in the conference.

Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)

35

Page 41
Image 41
Cisco Systems CP7945G manual Using Join