Americas Headquarters
Page
 Contents
 Viewing or Removing Conference Participants
 Accessing Voice Messages
 Cisco One-Year Limited Hardware Warranty Terms Index
 Getting Started
Using this Guide
If you want to Then
 Finding Additional Information
Safety and Performance Information
 Using External Devices
Power Outage
Cisco Product Security Overview
 Accessibility Features
 Connecting Your Phone
 Adjusting the Handset Rest Optional
Removing the Hookswitch Clip Required
 Using a Headset
Adjusting the Footstand Optional
Registering with Taps
Headset Support
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 Understanding Buttons and Hardware
An Overview of Your Phone
 Cisco Unified IP Phone 7970G and 7971G-GE
Cisco Unified IP Phone 7975G
 Cisco Unified IP Phone 7945G
 Description
 Accessing Voice Messages
Cleaning and Maintaining
Using Call Logs,
Accessing the Help System On Your Phone,
 Understanding Lines and Calls
Screen Features,
Choosing Phone Screen
Items,
 Icon Line or call state Description
Understanding Line and Call Icons
 Icons, page 15, and Viewing Multiple Calls,
Understanding Phone Screen Features
Menus,
 Choosing Phone Screen Items
Cleaning and Maintaining the Phone Screen
Screen item Do this
Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G
 Cisco Unified IP Phone 7965G and 7945G
Understanding Feature Buttons and Menus
If you want to
 Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
 Understanding SIP vs. Sccp
 Placing a Call-Basic Options
Basic Call Handling
For more information
If you want to Then See
 Access Lists for Mobile
Setting Up Phones
Placing a Call-Additional Options
Corporate
 Personal
For more information If you want to Then See
Directory to log
Choose Personal Address Book
 If you want to Then For more information, see
Answering a Call
Answer or
 Using a Single Phone Number
Using AutoAnswer with a
Sending a Call to a Voice
Message System,
 Ending a Call
Using Hold and Resume
Or EndCall
 Using Mute
 Switching an In-Progress Call to Another Phone
Switching Between Multiple Calls
 Viewing Multiple Calls
 Transferring Calls
 Forwarding Calls to Another Number
Sending a Call to a Voice Message System
 Press CFwdALL or Forward All
Settings on the Web,
User Options Web Pages,
 Making Conference Calls
Using Do Not Disturb
Press DND or Do Not Disturb
 See Viewing or Removing Conference Participants,
Using Conference Features
 Using Join
 Tip
Using cBarge
 Placing or Receiving Intercom Calls
See Using Conference,
Viewing or Removing Conference Participants
Press ConfList or Conference List
 If you want to Then
 Advanced Call Handling
Web pages. See Accessing Your User Options Web Pages,
Speed Dialing
Directory on Your Phone,
 Picking Up a Redirected Call on Your Phone
Using the Personal Directory on the Web,
Personal Directory on Your Phone,
 Storing and Retrieving Parked Calls
 Logging Out of Hunt Groups
 Using Barge to Add Yourself to a Shared-Line Call
Using a Shared Line
Understanding Shared Lines
 Single-button and Multi-touch Barge
CBarge and Barge
 Press Private
 Using BLF to Determine a Line State
 Making and Receiving Secure Calls
 VPN Configuration
 Prioritizing Critical Calls
Tracing Suspicious Calls
Press Mcid or Malicious Call ID
If you Then
 Using Cisco Extension Mobility
 Press Change
Change Credentials
Press ChangePIN
 See Switching an In-Progress Call to Another Phone,
Access Lists for Mobile Connect,
See Answering a Call,
 See Placing a Call-Additional Options,
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 Using a Handset
Using a Handset, Headset, and Speakerphone
Using a Headset
 Using a Wireless Headset
Using a Speakerphone
Using Wideband with your Headset
Choose User Preferences Audio Preferences Wideband Headset
 Using AutoAnswer with a Headset or Speakerphone
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 Customizing Rings and Message Indicators
Changing Phone Settings
Accessing Your User Options Web Pages,
User Preferences Rings
 Options Web Pages,
Customizing the Phone Screen
User Preferences Brightness
User Preferences Viewing Angle
 User Preferences Background Images
See Cleaning and Maintaining the Phone Screen,
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 Using Call Logs
Using Call Logs and Directories
 State,
 Missed Calls or Received Calls
Directory Dialing
Press EditDial
 Using Personal Directory on Your Phone
Using Corporate Directory on Your Phone
Corporate Directory exact name can vary
 Press Fast Dial
 Personal Directory Personal Fast Dials
 Customizing Rings and Message Indicators,
Accessing Voice Messages
 Message System,
 Accessing Your User Options Web Pages
Using the User Options Web Pages
If you want to Then do this
Options Device
 Using the Personal Directory on the Web
Configuring Features and Services on the Web
Choose User Options Device Click Service URL
If you want to Then do this after you log
 Choose User Options Fast Dials Click Add New
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials
 Choose User Options Device
Setting Up Speed Dials on the Web
 See Configuring Fast Dials on the Web,
Setting Up Phone Services on the Web
Click Phone Services
Your Phone,
 Feature buttons
Services
Programmable phone button
 Controlling Line Settings on the Web
Controlling User Settings on the Web
Choose User Options User Settings
 Set up call forwarding
 Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
 Choose User Options Mobility Settings Remote Destinations
 Using Cisco WebDialer
 Network
Configuration Host Name
 If you Then For more information
Understanding Additional Configuration Options
 See Using BLF to Determine a Line
See Using AutoAnswer with a
See Using Cisco Extension
Advanced Call Handling
 General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
See Cleaning
 If you are asked to Then
Viewing Phone Administration Data
 Using the Quality Reporting Tool
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 Cisco One-Year Limited Hardware Warranty Terms
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 Index
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Page
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