Cisco Systems DMS-100, SL-100 manual Extension Formats, Extension Example Meaning Format

24 Unified ICM Configuration

Figure 3: Peripheral Monitor Configuration with Parameter String

The “Extension” field is of your Primary ACD DN, Secondary DN, or non-digit character.

Table 6: Extension Formats

Extension	Example	Meaning
Format
Primary ACD DN	9136243685	Dial Plan Directory Number of the
		Primary ACD-DN assigned to the
		ACD Group.
Secondary DN	9136245686	Dial Plan Directory Number of the
		Secondary DN assigned to the
		Centrex or Residential line.
Non-digit character	&	Any ASCII character other than digit
		character ( 0 – 9 ) indicates it is
		either a Primary ACD-DN or a
		Secondary DN.

The “Param String” field allows several different types of input that can be used to specify the CDN, CompuCALL session number, and the address mapping relationship between the Agent DN and the Agent positionID (see below).