12 Overview

1.1. DMS100 PG with CompuCALL Link

The DMS100 PG can run in simplex or duplex configurations. In a duplex configuration, only one side of the PG will maintain CompuCALLF1F X.25 Link or a TCP/IP connection at any given time.

Figure 1: CompuCALL Interface with DMS100

The DMS100 PG can invoke the ANSWER, RELEASE, HOLD and UNHOLD of incoming calls to ACD agent, Centrex line or Residential line. The CompuCALLF2F messages, DV-ANSWER-CALL, DV- RELEASE-CALL, DV-HOLD-CALL and DV-UNHOLD-CALL allow the DMS-100 PG to provide third-party call control service to third-party voice application vendors.

CallsF3F like Three-way Call (3WC) or Call Transfer (CXR) call event message, DV-Consult-Originated-U, DV-Call-Conferenced-U and DV- Call-Transferred that are sent from the DMS-100 switch to allow the DMS-100 PG to build call conference/transfer model, when the 3WC or CXR key option, is data-filled on the telephone set.

Note: Since the CompuCALL interface in the release 08.01 does not support Call Conference (CNF) key, it is required that CNF key not be data-filled on the telephone set.

1CompuCALL is a protocol that provides a data communications channel between a computer and a switch that allows an operating company to provide coordinated switch-based services, to applications residing on a customer's host computer in a cost efficient manner.

2These messages are supported with the CompuCALL interface from release 07.01 onwards.

3These messages are supported with CompuCALL software release 08.01 onwards.

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Cisco Systems DMS-100, SL-100 manual DMS100 PG with CompuCALL Link, Overview

SL-100, DMS-100 specifications

Cisco Systems DMS-100 and SL-100 are advanced digital media systems that play a crucial role in the telecommunications landscape. These platforms are designed primarily for the efficient delivery of voice and data services, making them integral components in the next-gen network architecture.

The DMS-100 is known for its robustness, serving as a digital central office switch. It supports the essential functions of voice service delivery, including call processing, routing, and signaling for local and long-distance calls. One of its standout features is its adaptability, allowing service providers to scale services based on demand. This scalability ensures that operators can efficiently manage large volumes of voice traffic without compromising on quality.

On the other hand, the SL-100 is distinguished by its flexibility and cost-effectiveness. It is a compact, modular platform that enables operators to offer a variety of services, including VoIP, multimedia communications, and more. The SL-100’s design caters to smaller service providers or those looking to extend their services without a massive infrastructure investment. Its modularity ensures that operators can add or change functionalities as the market evolves.

Both systems incorporate advanced technologies crucial for modern telecommunications. They leverage softswitch technology, which facilitates the transition from traditional circuit-switched networks to IP-based architectures. This shift allows for better resource utilization and reduced operational costs, as voice calls can be transmitted over existing data networks.

Moreover, both the DMS-100 and SL-100 support HD Voice and other enhancements that ensure crystal-clear voice quality. They employ various codecs and signaling protocols, including H.323 and SIP, ensuring compatibility with a wide range of devices and platforms. Additionally, both systems provide extensive monitoring and management capabilities, allowing service providers to analyze performance metrics and quickly troubleshoot issues.

In terms of security, Cisco has integrated several features that protect against unauthorized access and service disruptions. This focus on security is essential, particularly as networks become more interconnected and exposed to potential threats.

Overall, the Cisco DMS-100 and SL-100 embody pioneering technologies that meet the demanding needs of modern telecommunications. Their combination of scalability, flexibility, security, and advanced features makes them invaluable assets for service providers striving to deliver high-quality voice and data services in an ever-evolving digital landscape.