CompuCALL Server

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priority, and an option exists to block any logon until the highest priority application [or PIM] has logged on, and to force the logout of the lower priority application [or PIM] when the highest priority application [or PIM] logs out).

Once the DMS-100 Session is established, the PIM and the third-party application may send DN Association messages. CCS keeps track of which DNs have been associated so only new associations are sent to the DMS-100.

At this point, CCS knows which DNs have been associated by the third- party application and the PIM; and as monitor messages are sent by the DMS-100, CCS forwards them to either or both, depending on which has associated the DN for the message. CCS also keeps track of the InvokeIDs for any control messages or queries sent by the third-party application or the PIM, so that the response will be sent back to the right place.

2.10.2.Complex Cases

A few complexities of various kinds can be introduced to the simple case:

1.More than one X.25 Link can be configured to the ACD or to the third-party application, and a single CompuCALL Session can span those X.25 Links.

•The DMS-100 allows multiple connections and logons for the same Session over multiple X.25 Links, both for increased bandwidth and redundancy purposes. The DMS-100 applies DN Associations done by any of the connections to the Session as a whole. Monitor messages are split across all of the connections by call (all messages for the same call use the same connection), so if there are two connections, each receives approximately half of all the messages.

•This introduces the concept of a link group. In the simple case (see 6.1), messages sent from the DMS-100 to CCS are forwarded on one or both of the connections to the third-party application or the DMS PIM. The three connections are related, in that they share the same messages. These three connections are called a link group. When multiple X.25 Links are configured to the DMS-100 for the same Session, multiple link groups are created in CCS. (See diagram below.) Each link group sees a different set of messages. There is no fixed mapping at configuration time as to which Link from the DMS-100 corresponds to which connection to the third- party application or PIM, but the total number must match (or must be greater than or equal to the desired number of active links—the desired number of active links for a third-party application is configurable in the CCS setup). For each X.25 Link to the DMS-100, an X.25 Link must be configured to the third- party application, and an EMT connection must be configured in the DMS PIM. (Actually, multiple connections can be established over a single high-speed X.25 Link from the third-party

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Cisco Systems SL-100, DMS-100 manual Complex Cases
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SL-100, DMS-100 specifications

Cisco Systems DMS-100 and SL-100 are advanced digital media systems that play a crucial role in the telecommunications landscape. These platforms are designed primarily for the efficient delivery of voice and data services, making them integral components in the next-gen network architecture.

The DMS-100 is known for its robustness, serving as a digital central office switch. It supports the essential functions of voice service delivery, including call processing, routing, and signaling for local and long-distance calls. One of its standout features is its adaptability, allowing service providers to scale services based on demand. This scalability ensures that operators can efficiently manage large volumes of voice traffic without compromising on quality.

On the other hand, the SL-100 is distinguished by its flexibility and cost-effectiveness. It is a compact, modular platform that enables operators to offer a variety of services, including VoIP, multimedia communications, and more. The SL-100’s design caters to smaller service providers or those looking to extend their services without a massive infrastructure investment. Its modularity ensures that operators can add or change functionalities as the market evolves.

Both systems incorporate advanced technologies crucial for modern telecommunications. They leverage softswitch technology, which facilitates the transition from traditional circuit-switched networks to IP-based architectures. This shift allows for better resource utilization and reduced operational costs, as voice calls can be transmitted over existing data networks.

Moreover, both the DMS-100 and SL-100 support HD Voice and other enhancements that ensure crystal-clear voice quality. They employ various codecs and signaling protocols, including H.323 and SIP, ensuring compatibility with a wide range of devices and platforms. Additionally, both systems provide extensive monitoring and management capabilities, allowing service providers to analyze performance metrics and quickly troubleshoot issues.

In terms of security, Cisco has integrated several features that protect against unauthorized access and service disruptions. This focus on security is essential, particularly as networks become more interconnected and exposed to potential threats.

Overall, the Cisco DMS-100 and SL-100 embody pioneering technologies that meet the demanding needs of modern telecommunications. Their combination of scalability, flexibility, security, and advanced features makes them invaluable assets for service providers striving to deliver high-quality voice and data services in an ever-evolving digital landscape.
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