48 ACD Configuration – Operation Interface

Table 20: DMS-100 CompuCALL Message Size

Message Type

Bytes

DV_CALL_OFFERED_U

98

 

 

DV_CALL_QUEUED_U

75

 

 

DV_CALL_RELEASED_U

70

 

 

DV_CALL_ANSERED_U

64

 

 

DV_CALL_RECEIVED_U

72

 

 

DV_CALL_REDIRECT

85

 

 

DV_SET-FEATURE

70

 

 

DV_AGENT_READY_U

45

 

 

DV_AGENT_NOT_READY_U

45

 

 

DV_CALL_CONSULT_ORIGINATED_U

60

 

 

DV_CALL_CONFERENCED_U

73

 

 

DV_CALL_TRANSFER_U

59

 

 

DV_SET_OFFHOOK_U

44

 

 

DV_MAKE_CALL

90

 

 

DV_ANSWER_CALL

69

 

 

DV_HOLD_CALL

69

 

 

DV_RELEASE_CALL

69

 

 

DV_UNHOLD_CALL

69

 

 

DV_ADD_PARTY

76

 

 

DV_CONFERENCE_PARTY

72

 

 

DV_TRANSFER_PARTY

60

 

 

DV_DROP_PARTY

67

 

 

Note: The size of each CompuCALL message sent from the switch includes 12 bytes of overhead for X.25. The size of each CompuCALL message sent to the switch by the DMS-100 PG includes 24 bytes of overhead for X.25.

There are two ways to calculate TotalBytesPC. The first is to do a calculation based on the statistics data from the XTable 20: DMS-100 CompuCALL Message SizeX.

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Cisco Systems SL-100 manual DMS-100 CompuCALL Message Size, Message Type Bytes

SL-100, DMS-100 specifications

Cisco Systems DMS-100 and SL-100 are advanced digital media systems that play a crucial role in the telecommunications landscape. These platforms are designed primarily for the efficient delivery of voice and data services, making them integral components in the next-gen network architecture.

The DMS-100 is known for its robustness, serving as a digital central office switch. It supports the essential functions of voice service delivery, including call processing, routing, and signaling for local and long-distance calls. One of its standout features is its adaptability, allowing service providers to scale services based on demand. This scalability ensures that operators can efficiently manage large volumes of voice traffic without compromising on quality.

On the other hand, the SL-100 is distinguished by its flexibility and cost-effectiveness. It is a compact, modular platform that enables operators to offer a variety of services, including VoIP, multimedia communications, and more. The SL-100’s design caters to smaller service providers or those looking to extend their services without a massive infrastructure investment. Its modularity ensures that operators can add or change functionalities as the market evolves.

Both systems incorporate advanced technologies crucial for modern telecommunications. They leverage softswitch technology, which facilitates the transition from traditional circuit-switched networks to IP-based architectures. This shift allows for better resource utilization and reduced operational costs, as voice calls can be transmitted over existing data networks.

Moreover, both the DMS-100 and SL-100 support HD Voice and other enhancements that ensure crystal-clear voice quality. They employ various codecs and signaling protocols, including H.323 and SIP, ensuring compatibility with a wide range of devices and platforms. Additionally, both systems provide extensive monitoring and management capabilities, allowing service providers to analyze performance metrics and quickly troubleshoot issues.

In terms of security, Cisco has integrated several features that protect against unauthorized access and service disruptions. This focus on security is essential, particularly as networks become more interconnected and exposed to potential threats.

Overall, the Cisco DMS-100 and SL-100 embody pioneering technologies that meet the demanding needs of modern telecommunications. Their combination of scalability, flexibility, security, and advanced features makes them invaluable assets for service providers striving to deliver high-quality voice and data services in an ever-evolving digital landscape.