46-10
Cisco IE 2000 Switch Software Configuration Guide
OL-25866-01
Chapter 46 Troubleshooting
How to Troubleshoot
Beginning in privileged EXEC mode, use this command to ping another device on the network from the
switch:
Note Other protocol keywords are available with the ping command, but they are not supported in this release.
This example shows how to ping an IP host:
Switch# ping 172.20.52.3
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echoes to 172.20.52.3, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/2/4 ms
Switch#
Table 46-2 describes the possible ping character output.
To end a ping session, enter the escape sequence (Ctrl-^ X by default). Simultaneously press and release
the Ctrl, Shift, and 6 keys and then press the X key.
Executing IP Traceroute
Beginning in privileged EXEC mode, follow this step to trace that the path packets take through the
network:
Command Purpose
ping ip host | address Pings a remote host through IP or by supplying the hostname or
network address.
Tab l e 46-2 Ping Output Display Characters
Character Description
!Each exclamation point means receipt of a reply.
.Each period means the network server timed out while wait ing for a reply.
UA destination unreachable error PDU was received.
CA congestion experienced packet was received.
IUser interrupted test.
?Unknown packet type.
&Packet lifetime exceeded.
Command Purpose
traceroute ip host Traces the path that packets take through the network.