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User Guide for Cisco Unified Service Monitor
OL-9351-01
Chapter2 Data Ma nagement and System Administration
Managing Log Files
Maintaining the History Log File
The history log file, ServiceMonitorHistory.log, contains records of Cisco 1040 events such as Cisco
1040 reset, configuration update, and errors. The history log file accumulates records and grows in size.
If the file becomes too large, you should rename it to enable Service Monitor to start a fresh history log
file.
Note Service Monitor does not back up the history log file. If you want to back it up, use the same method
you use to back up your file system.
Managing Log Files and Enabling and Disabling Debugging
This information is provided for troubleshooting purposes. Service Monitor log files (see Table 2- 2) are
located in the NMSROOT\log\qovr directory.
Note NMSROOT is the folder where Service Monitor is installed on the server. If you selected the default
directory during installation, it is C:\Program Files\CSCOpx.
Use this procedure to increase or decrease the type—and quantity—of messages written to log files.
Step 1 From the Service Monitor home page, select Logging. The Logging: Level Configuration page appears.
Note You cannot disable logging. Service Monitor always writes error and fatal messages to
application log files.
Step 2 For each Service Monitor functional module, the Error check box is always selected; you cannot deselect
it. For a list of modules and related log files, see Table 2 -2.
To set all modules to Error, which is the default logging level:
a. Click the Default button. A confirmation page is displayed.
b. Click OK.
To change the logging level for individual modules:
a. For each module that you want to change, select one (or deselect all) of the following logging levels:
•Warning—Log error messages and warning messages
•Informational—Log error, warning, and informational messages
•Debug—Log error, warning, informational, and debug message
Note Deselecting all check boxes for a module returns it to Error, the default logging level.
b. Review your changes. To cancel your changes, click the Cancel button. Otherwise, click the Apply
button. Clicking the Apply button starts immediately resetting the changed logging levels for the
Service Monitor functional modules.