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User Guide for Cisco Unified Service Monitor
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AppendixB Licen sing
Licensing Reminders
Note If you copy a folder that contains the license file to the Service Monitor server, be sure to provide
read permission for casuser on the folder as well as on the license file.
Step 2 En ter the license file location:
a. Click the CiscoWorks link from the upper righthand corner of the Service Monitor home page.
b. Select Common Services > Server > Admin > Licensing. For more information, click Help.
Note If you registered a license for additional device support, the size displayed on the Licensing Information
page increases. See Verifying Service Monitor License Status, page B-1.
Licensing Reminders
Service Monitor provides reminders in the following circumstances:
Evaluation Version: Before Expiry, page B-4
License Size Exceeded, page B-4

Evaluation Version: Before Expiry

If you have installed the evaluation version of Service Monitor, you must obtain the license file from
Cisco.com before expiry of the default evaluation license. For details, see Licensing Process, page B-3.
When you start Service Monitor, a licensing reminder is displayed. Before expiry of the evaluation
license, you will see the following prompt for 1 day:
Go to Cisco.com and purchase Service Monitor
This message is displayed as an alert after you log in and try to access Service Monitor. If you fail to
upgrade your evaluation license within 1 day, access to Service Monitor functionality will be prohibited.

License Size Exceeded

Service Monitor supports only the number of Cisco 1040s specified by your license. (See Veri fy i ng
Service Monitor License Status, page B-1.) After the number of Cisco 1040s registered to Service
Monitor matches the number specified by your license:
If you try to add a Cisco 1040 manually, an error message is displayed and you cannot proceed.
If automatic registration is enabled and a Cisco 1040 tries to register with Service Monitor, Service
Monitor does not allow the registration and writes error messages to the LicenseCheck.log file
located in NMSROOT\log\qovr; examples of the error messages follow:
07-Feb-2006|12:52:08.351|ERROR|LicenseCheck|Thread-3|Checking for License...
07-Feb-2006|12:52:08.507|ERROR|LicenseCheck|Thread-3|License Passed. Max count is:10
07-Feb-2006|12:55:08.570|ERROR|LicenseCheck|Thread-3|The number of sensors added to system
are:13
07-Feb-2006|12:55:08.570|ERROR|LicenseCheck|Thread-3|The maximum licensed sensor count