Cisco Systems OL-9351-01 - page 43

2-11

User Guide for Cisco Unified Service Monitor

OL-9351-01

Chapter2 Data Management and System Administration

Changing the Hostname on the Service Monitor Server

Step 1 Change the hostname on the server as follows:

a. Stop the daemon manager by entering the following command:

net stop crmdmgtd

b. Change the hostname at My Computer > Properties > Computer Name > Change.

c. Prevent the daemon manager service from restarting after reboot. From Control panel, or from Start,

open Services and change the startup mode to Manual for the CW2000 Daemon Manager service.

d. Reboot the server.

Step 2 Change the hostname in the md.properties file (NMSROOT\lib\classpath\md.properties).

Note NMSROOT is the directory where you installed Service Monitor. If you selected the default, it

is C:\Program Files\CSCOpx.

Step 3 Change the hostname in the following registry entries:

•HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet.

•HKEY_LOCAL_MACHINE\SOFTWARE\Cisco\Resource Manager.

Note Look for all the instances of the old hostname under these registry entries, and replace them with

the new hostname.

Step 4 Change the hostname in these files:

•regdaemon.xml (NMSROOT\MDC\etc\regdaemon.xml):

–

Note the old hostname. You will need it to complete Step5.

–

Enter the new hostname in uppercase.

•web.xml (NMSROOT\MDC\tomcat\webapps\classic\WEB-INF\web.xml).

Step 5 Crea te a file, NMSROOT\conf\cmic\changehostname.info, containing the old hostname and new

hostname in uppercase in the following format:

OLDHOSTNAME:NEWHOSTNAME

Note Hostnames in this file are case-sensitive; they must be entered in uppercase; the new hostname

must exactly match the hostname entered in regdaemon.xml.

Step 6 De lete the gatekeeper.ior file from this directory:

NMSROOT\www\classpath

Step 7 If Service Monitor alone is installed on the server, skip to Step 8. If Service Monitor is installed on the

same server with Operations Manager, change all occurrences of the old hostname in the following files:

•NMSROOT\objects\vhmsmarts\local\conf\runcmd_env.sh

•NMSROOT\conf\dfm\Broker.info

Step 8 If you do not know the password for the cmf database, reset the password as follows:

a. Open a Command Prompt and go to NMSROOT\bin.

b. Enter the following command:

Contents

Main Page CONTENTS Page Page Page Preface Audience Conventions Product Documentation Related Documentation Obtaining Documentation Cisco.com Product Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Obtaining Technical Assistance Cisco Technical Support & Documentation Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information Page CHAPT ER Using Cisco Unified Service Monitor Getting Started with Service Monitor Starting Service Monitor 12 3 Setting Up Service Monitor Copying Image and Configuration Files to the TFTP Server Managing Cisco 1040s Understanding the Cisco 1040 Sensor Details Page Viewing Details for a Specific Cisco 1040 Registering Cisco 1040s to Service Monitors Understanding Automatic Registration and Configuration Files Configuring Service Monitors and Cisco 1040s when Multiple TFTP Servers Are in Use Adding a Cisco 1040 (Manual Registration) Page Editing the Configuration for a Specific Cisco 1040 Editing the Default Configuration (Automatic Registration) Understanding Cisco 1040 Failover to a Secondary or Tertiary Service Monitor Resetting a Cisco 1040 Setting the Time on Cisco 1040s Updating Image Files on Cisco 1040s Moving a Cisco 1040 Deleting a Cisco 1040 Using the Cisco 1040 Web Interface Viewing the Configuration File on the TFTP Server Archiving Cisco 1040 Call Metrics Generating a Cisco 1040 Unreachable Trap Page CHAPT ER Data Management and System Administration Managing Service Monitor Data Backing Up and Restoring the Service Monitor Database Starting a Database Backup Restoring the Database Changing the Password for the Service Monitor Database Managing Log Files Understanding Service Monitor Syslog Handling Maintaining the History Log File Managing Log Files and Enabling and Disabling Debugging Configuring Users (ACS and Non-ACS) Configuring Users Using Non-ACS Mode (CiscoWorks Local Login Module) Configuring Users Using ACS Mode Using Service Monitor in ACS Mode Modifying Roles and Privileges in Cisco Secure ACS Starting and Stopping Service Monitor Processes Using SNMP to Monitor Service Monitor Configuring Your System for SNMP Queries Determining the Status of Windows SNMP Service Installing and Uninstalling Windows SNMP Service Enabling and Disabling Windows SNMP Service Configuring Security for SNMP Queries Viewing the System Application MIB Log File Changing the Hostname on the Service Monitor Server Changing the Hostname, Rebooting the Server, and Regenerating the Certificate Page Reconfiguring Service Monitor after a Hostname Change Changing the IP Address on the Service Monitor Server Page A MIBs Used and SNMP Traps Generated Page B Licensing Licensing Overview Verifying Service Monitor License Status Licensing Scenarios Licensing Process Obtaining a PAK Obtaining a License File Registering a License File Licensing Reminders Evaluation Version: Before Expiry License Size Exceeded B-5 Page C Service Monitor Support for SNMP MIBs System Application MIB Implementation System Application Resource MIB Tables Installed Packages Installed Elements Package Status Information Element Status Information Status of Packages When They Ran Previously Status of Elements When They Ran Previously Scalar Variables Process Map C-8 Sample MIB Walk for System Application MIB C-9 C-10 C-11 Page D Configuring Service Monitor with Cisco Secure ACS Before You Begin: Integration Notes Page Configuring Service Monitor on Cisco Secure ACS Verifying the Service Monitor and Cisco Secure ACS Configuration Page INDEX A B C D E F H M N O P T U V W