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Cisco Systems OL-9351-01 Setting the Time on Cisco 1040s, Updating Image Files on Cisco 1040s

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User Guide for Cisco Unified Service Monitor

OL-9351-01

Chapter1 U sing Cisco Unified Service Monitor

Managing Cisco1040s

Setting the Time on Cisco 1040s

Note Make sure that Windows Time service is properly configured and running on the server where Service

Monitor is installed.

This procedure takes the current time from the server where Service Monitor is installed and uses it to

set the time on each Cisco 1040 that you select.

Step 1 From the Service Monitor home page, select Cisco1040 Sensor Management. (See Understanding the

Cisco 1040 Sensor Details Page, page 1-6.)

Step 2 Select check boxes for the Cisco 1040s for which you want to set the time.

Note If Failover is displayed in the Status column for any Cisco1040, deselect it; you cannot set the

time on it now.

Step 3 Click Set Time.

Note To set the time on a Cisco1040 that has failed over to a secondary or tertiary Service Monitor, do one

of the following:

•Wait until the status is Registered; this indicates that the Cisco1040 is once again managed by the

primary Service Monitor; you can set the time.

•Edit the configuration for the Cisco 1040, setting the primary Service Monitor to the active Service

Monitor; see Editing the Configuration for a Specific Cisco1040, page 1-11. Then set the time on

the Cisco 1040.

Updating Image Files on Cisco 1040s

Step 1 When a new image file becomes available, download it from the Cisco software download site:

a. Point your browser to http://www.cisco.com.

b. Select Technical Support & Documentation> Downloads.

c. Click the link for Cisco Unified Service Monitor to see and download available images.

Step 2 Copy the image file to both of the following:

•The image file directory specified when you installed Service Monitor—Copy the image file here to

retain a local copy as a backup. For the image file directory path, see Setting Up Service Monitor,

page 1-3.)

•The TFTP server—Copy the file here to provide access to it for Cisco 1040s that are configured to

use the image. For the TFTP server address, see Setting Up Service Monitor, page 1-3.

Contents

Main Page CONTENTS Page Page Page Preface Audience Conventions Product Documentation Related Documentation Obtaining Documentation Cisco.com Product Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Obtaining Technical Assistance Cisco Technical Support & Documentation Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information Page CHAPT ER Using Cisco Unified Service Monitor Getting Started with Service Monitor Starting Service Monitor 12 3 Setting Up Service Monitor Copying Image and Configuration Files to the TFTP Server Managing Cisco 1040s Understanding the Cisco 1040 Sensor Details Page Viewing Details for a Specific Cisco 1040 Registering Cisco 1040s to Service Monitors Understanding Automatic Registration and Configuration Files Configuring Service Monitors and Cisco 1040s when Multiple TFTP Servers Are in Use Adding a Cisco 1040 (Manual Registration) Page Editing the Configuration for a Specific Cisco 1040 Editing the Default Configuration (Automatic Registration) Understanding Cisco 1040 Failover to a Secondary or Tertiary Service Monitor Resetting a Cisco 1040 Setting the Time on Cisco 1040s Updating Image Files on Cisco 1040s Moving a Cisco 1040 Deleting a Cisco 1040 Using the Cisco 1040 Web Interface Viewing the Configuration File on the TFTP Server Archiving Cisco 1040 Call Metrics Generating a Cisco 1040 Unreachable Trap Page CHAPT ER Data Management and System Administration Managing Service Monitor Data Backing Up and Restoring the Service Monitor Database Starting a Database Backup Restoring the Database Changing the Password for the Service Monitor Database Managing Log Files Understanding Service Monitor Syslog Handling Maintaining the History Log File Managing Log Files and Enabling and Disabling Debugging Configuring Users (ACS and Non-ACS) Configuring Users Using Non-ACS Mode (CiscoWorks Local Login Module) Configuring Users Using ACS Mode Using Service Monitor in ACS Mode Modifying Roles and Privileges in Cisco Secure ACS Starting and Stopping Service Monitor Processes Using SNMP to Monitor Service Monitor Configuring Your System for SNMP Queries Determining the Status of Windows SNMP Service Installing and Uninstalling Windows SNMP Service Enabling and Disabling Windows SNMP Service Configuring Security for SNMP Queries Viewing the System Application MIB Log File Changing the Hostname on the Service Monitor Server Changing the Hostname, Rebooting the Server, and Regenerating the Certificate Page Reconfiguring Service Monitor after a Hostname Change Changing the IP Address on the Service Monitor Server Page A MIBs Used and SNMP Traps Generated Page B Licensing Licensing Overview Verifying Service Monitor License Status Licensing Scenarios Licensing Process Obtaining a PAK Obtaining a License File Registering a License File Licensing Reminders Evaluation Version: Before Expiry License Size Exceeded B-5 Page C Service Monitor Support for SNMP MIBs System Application MIB Implementation System Application Resource MIB Tables Installed Packages Installed Elements Package Status Information Element Status Information Status of Packages When They Ran Previously Status of Elements When They Ran Previously Scalar Variables Process Map C-8 Sample MIB Walk for System Application MIB C-9 C-10 C-11 Page D Configuring Service Monitor with Cisco Secure ACS Before You Begin: Integration Notes Page Configuring Service Monitor on Cisco Secure ACS Verifying the Service Monitor and Cisco Secure ACS Configuration Page INDEX A B C D E F H M N O P T U V W