2-2
User Guide for Cisco Unified Service Monitor
OL-9351-01
Chapter2 Data Ma nagement and System Administration
Managing Service Monitor Data
Starting a Database Backup
Use this procedure to perform an immediate backup or a scheduled backup of the Service Monitor
database.
Step 1 Click the CiscoWorks link in the upper righthand corner of the Service Monitor home page. A new
window opens.
Step 2 In the Common Services pane, select Server > Admin > Backup, click Help, and follow the
instructions.
Restoring the Database
To restore the database, you must use the command-line interface (instructions are available in online
help) and you need to know the backup directory structure.
Step 1 Click the CiscoWorks link in the upper righthand corner of the Service Monitor home page. A new
window opens.
Step 2 In the Common Services pane, select Server > Admin > Backup, click Help, and click the Help link to
the Restoring Data topic.
Note When you restore the database, Logging settings return to the default value. As a result, error messages
only are written to the log files. If you need additional information written to your log files to debug a
problem, reset your logging settings. See Managing Log Files and Enabling and Disabling Debugging,
page 2-4.
The backup directory structure for the Service Monitor database includes the suite name, which is qovr:
•Format—/generation_number/suite[/directory]/filename
•Example—/1/qovr/qovr.db
The backup directory structure is described in Tab le 2-1.
Table2-1 Service Monitor Backup Directory Structure
Option Description Usage Notes
generationNumber Backup
number
For example, 1, 2, and 3, with 3 being the latest database backup.
suite Application,
function, or
module
When you perform a backup, data for all suites is backed up. The
Service Monitor application suite is qovr.