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User Guide for Cisco Unified Service Monitor
OL-9351-01
Chapter1 U sing Cisco Unified Service Monitor
Archiving Cisco1040 Call Metrics
•MAC Address—Cisco 1040 MAC address.
•Time stamp—Current time on the Cisco 1040.
•Status—Status of the Cisco 1040; one of the following:
–
operational—Cisco 1040 is receiving RTP streams, analyzing data, and sending data to Service
Monitor.
–
not communicating with receiver—The Service Monitor is unreachable.
•Current Service Monitor—Name of the Service Monitor to which the Cisco1040 is sending data;
this could be the primary, secondary, or tertiary Service Monitor.
•TFTP IP Address—TFTP server from which the Cisco 1040 downloads its binary image file and
configuration file.
•Software Version—Name of the binary image file installed on the Cisco1040. See Updating Image
Files on Cisco 1040s, page 1-14.
•Last Updated—Last time that the configuration for the Cisco 1040 was updated on Service
Monitor. See Editing the Configuration for a Specific Cisco1040, page 1-11.

Viewing the Configuration File on the TFTP Server

Step 1 From your browser, enter http://<IP address or DNS name>/Communication where IP address is the
address of your Cisco 1040 and DNS name is the DNS name for the Cisco 1040. For example:
http://Cisco-1040-sj/Communication
Step 2 The Communication Log File window displays the following information from the configuration file on
the TFTP server for this Cisco 1040:
•Receiver—IP address or DNS name of each Service Monitor—primary, secondary, and
tertiary—defined in the configuration file, separated by semicolons.
•ID—ID of the Cisco 1040 that uses this configuration file.
•Image—Name of the binary image file that the Cisco 1040 should download and run from the TFTP
server.
•Last Updated—The last time that this configuration file was updated on the Service Monitor system.
Archiving Cisco 1040 Call Metrics
To enable or disable call metrics archiving, see Setting Up Service Monitor, page 1-3. By default, Service
Monitor does not save the data it receives from Cisco 1040s. However, if you have enabled call metrics
archiving, Service Monitor saves the data in a directory on the server. The directory is specified during
Service Monitor installation.
Service Monitor creates a new data file in this directory daily at midnight. The data filename is
QoV_YYYYMMDD.csv where YYYY is the 4-digit year, MM is the two-digit month and DD is the
two-digit day. For example, QOV_20061101.csv is a data file for November 1, 2006. Service Monitor
also backs up data files that exceed a size limit and deletes older data files; for more information, see
Managing Service Monitor Data, page 2-1.