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Cisco Systems WRT54GP2 Wireless-G Broadband Router with 2 Phone Ports, Appendix A Troubleshooting

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Wireless-G Broadband Router with 2 Phone Ports

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72	Appendix A: Troubleshooting
	Frequently Asked Questions

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Cisco Systems WRT54GP2 manual Wireless-G Broadband Router with 2 Phone Ports, Appendix A Troubleshooting

Contents

Broadband Router with 2 Phone Ports Wireless- GInstallation and Troubleshooting Guide VoI PCopyright and Trademarks How to Use this GuideWireless-G Broadband Router with 2 Phone Ports word definitionChapter 4 Connecting the Router Table of ContentsChapter 2 Planning Your Wireless Network Chapter 5 Configuring the RouterAppendix D Windows Help Appendix F SpecificationsAppendix G Warranty Information Appendix E GlossaryList of Figures Figure 5-32 Administration Tab - Log Wireless-G Broadband Router with 2 Phone Ports Chapter 1 IntroductionWelcome Chapter 1 IntroductionChapter 4 Connecting the Router What’s in this Guide?Wireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the RouterWireless-G Broadband Router with 2 Phone Ports You also have other chapters available for referenceAppendix I Contact Information Wireless-G Broadband Router with 2 Phone PortsAppendix H Regulatory Information Chapter 1 IntroductionAd-Hoc versus Infrastructure Mode Chapter 2 Planning Your Wireless NetworkNetwork Topology Wireless-G Broadband Router with 2 Phone PortsChapter 2 Planning Your Wireless Network Network LayoutWireless-G Broadband Router with 2 Phone Ports Network LayoutThe Back Panel The Front Panel Wireless-G Broadband Router with 2 Phone PortsInternet Proceed to “Chapter 4 Connecting the Router.”Wireless-G Broadband Router with 2 Phone Ports Chapter 3 Getting to Know the RouterWireless-G Broadband Router with 2 Phone Ports Chapter 3 Getting to Know the RouterThe Front Panel Wireless-G Broadband Router with 2 Phone Ports Chapter 4 Connecting the RouterOverview Chapter 4 Connecting the RouterConnection Instructions Wireless-G Broadband Router with 2 Phone PortsChapter 5 Configuring the Router Wireless-G Broadband Router with 2 Phone PortsOverview Wireless-G Broadband Router with 2 Phone Ports SetupWireless SecurityVoice AdministrationWireless-G Broadband Router with 2 Phone Ports Applications & GamingHow to Access the Web-based Utility Wireless-G Broadband Router with 2 Phone PortsStatus The Setup Tab - Basic Setup Internet SetupWireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Static IPPPPoE Wireless-G Broadband Router with 2 Phone Ports RAS for SingTelWireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the Router The Setup Tab - Basic SetupPPTP Heart Beat Signal Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports Network SetupOptional Settings Router IPLocal IP Address. The default value is Network Address Server Settings DHCPWireless-G Broadband Router with 2 Phone Ports Subnet Mask. The default value isThe Setup Tab - DDNS Time SettingWireless-G Broadband Router with 2 Phone Ports DynDNS.org Wireless-G Broadband Router with 2 Phone PortsDDNS TZO.comThe Setup Tab - MAC Address Clone Wireless-G Broadband Router with 2 Phone PortsMAC Clone The Setup Tab - Advanced Routing Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the Router The Setup Tab - Advanced RoutingThe Wireless Tab - Basic Wireless Settings Wireless-G Broadband Router with 2 Phone PortsFigure 5-15 Wireless Tab - Wireless Security WPA Pre-Shared Key The Wireless Tab - Wireless SecurityWireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the RouterWireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the RouterThe Wireless Tab - Wireless Security The Wireless Tab - Wireless Network Access Wireless-G Broadband Router with 2 Phone PortsFigure 5-20 Advanced Wireless Settings The Wireless Tab - Advanced Wireless SettingsWireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the RouterWireless-G Broadband Router with 2 Phone Ports Chapter 5 Configuring the Router The Security Tab - FilterWireless-G Broadband Router with 2 Phone Ports Filter IP Address RangeWireless-G Broadband Router with 2 Phone Ports Block WAN RequestsThe Security Tab - VPN Passthrough Wireless-G Broadband Router with 2 Phone PortsVPN Passthrough Wireless-G Broadband Router with 2 Phone Ports The Voice TabThe Applications & Gaming Tab - Port Range Forwarding Port Range Forwardingip internet protocol a protocol used to send data over a network Figure 5-26 Applications & Gaming Tab Port TriggeringThe Applications & Gaming Tab - UPnP Forwarding Wireless-G Broadband Router with 2 Phone PortsUPnP Forwarding Wireless-G Broadband Router with 2 Phone Ports FTP File Transfer Protocol. A protocol used to transfer files over a TCP/IP network Internet, UNIX, etc.. For example, after developing the HTML pages for a website on a local machine, they are typically uploaded to the web server using FTPWireless-G Broadband Router with 2 Phone Ports SNMP Simple Network Management Protocol. A widely used network monitoring and control protocol. Data is passed from SNMP agents, which are hardware and/or software processes reporting activity in each network device hub, router, bridge, etc. to the workstation console used to oversee the network. The agents return information contained in a MIB Management Information Base, which is a data structure that defines what is obtainable from the device and what can be controlled turned off, on, etcThe Applications & Gaming Tab - DMZ Wireless-G Broadband Router with 2 Phone PortsThe Applications & Gaming Tab - QoS Wireless-G Broadband Router with 2 Phone PortsApplication-based QoS Wireless-G Broadband Router with 2 Phone Ports Port-based QoSSpecific Port# fields Wireless-G Broadband Router with 2 Phone Ports Voice QoSThe Administration Tab - Management Router PasswordWireless-G Broadband Router with 2 Phone Ports Backup and Restore Wireless-G Broadband Router with 2 Phone PortsUPnP The Administration Tab - Log Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports The Administration Tab - Factory DefaultsThe Administration Tab - Firmware Upgrade runs a networking deviceInformation The Status Tab - VoiceWireless-G Broadband Router with 2 Phone Ports Line1 StatusThe Status Tab - Router Wireless-G Broadband Router with 2 Phone PortsThe Status Tab - Local Network Wireless-G Broadband Router with 2 Phone PortsLocal Network The Status Tab - Wireless WirelessWireless-G Broadband Router with 2 Phone Ports Appendix A Troubleshooting Common Problems and SolutionsWireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports For Windows 98 and Millennium3. I need to set a static IP address on a PC Wireless-G Broadband Router with 2 Phone Ports For WindowsFor Windows XP Wireless-G Broadband Router with 2 Phone Ports A. Click Start and Control Panel4. I want to test my Internet connection Wireless-G Broadband Router with 2 Phone Ports 3. In the Components checked are used by this connection box, highlight Internet Protocol TCP/IP, and click the Properties button. Make sure that Obtain an IP address automatically and Obtain DNS server address automatically are selectedWireless-G Broadband Router with 2 Phone Ports If you get a reply, the computer is communicating with the RouterWireless-G Broadband Router with 2 Phone Ports 6. I am not able to access the Router’s Web-based Utility Setup pageWireless-G Broadband Router with 2 Phone Ports 8. I need to set up a server behind my RouterB. Enter any name you want to use for the Application Application EnabledWireless-G Broadband Router with 2 Phone Ports Start and EndWireless-G Broadband Router with 2 Phone Ports 10. I can’t get the Internet game, server, or application to workWireless-G Broadband Router with 2 Phone Ports D. Enter the Ethernet adapter’s IP address of the computer you want exposed to the Internet. This will bypass the NAT security for that computer. Please refer to “Appendix C Finding the MAC Address and IP Address for Your Ethernet Adapter” for details on getting an IP address14. My DSL service’s PPPoE is always disconnecting Wireless-G Broadband Router with 2 Phone Ports13. To start over, I need to set the Router to factory default For Microsoft Internet Explorer 5.0 or higherWireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports 1362 16. I need to use port triggeringHow do I make a phone call? Frequently Asked QuestionsWireless-G Broadband Router with 2 Phone Ports Can I make calls if my Internet connection is down?What is Network Address Translation and what is it used for? Wireless-G Broadband Router with 2 Phone PortsWhere is the Router installed on the network? Is IPSec Passthrough supported by the Router?Wireless-G Broadband Router with 2 Phone Ports How do I get Half-Life Team Fortress to work with the Router?How can I block corrupted FTP downloads? Wireless-G Broadband Router with 2 Phone Ports Appendix A TroubleshootingFrequently Asked Questions Reset the Router by holding down the Reset button for approximately five seconds. Reset your cable or DSL modem by powering the unit off and then on. Contact your Internet phone service provider for assistance. Refer to “Appendix H Contact Information” for contact information Wireless-G Broadband Router with 2 Phone PortsIf all else fails in the installation, what can I do? What is DMZ Hosting?Does the Router pass PPTP packets or actively route PPTP sessions? Wireless-G Broadband Router with 2 Phone PortsWhat is the maximum number of VPN sessions allowed by the Router? Is the Router cross-platform compatible?What is the IEEE 802.11g standard? Wireless-G Broadband Router with 2 Phone PortsWhat is the IEEE 802.11b standard? What IEEE 802.11b features are supported?What is ad-hoc mode? What is infrastructure mode?What is roaming? What is Spread Spectrum? Wireless-G Broadband Router with 2 Phone PortsWhat is ISM band? Appendix A TroubleshootingWhat is WEP? Wireless-G Broadband Router with 2 Phone PortsWhat is DSSS? What is FHSS? And what are their differences? What is WPA?I have excellent signal strength, but I cannot see my network Wireless-G Broadband Router with 2 Phone PortsHow do I resolve issues with signal loss? How many channels/frequencies are available with the Router?Wireless-G Broadband Router with 2 Phone Ports Appendix A TroubleshootingFrequently Asked Questions Appendix B Wireless Security Security PrecautionsWireless-G Broadband Router with 2 Phone Ports Security Threats Facing Wireless Networks Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports There are several ways that WEP can be maximizedWireless-G Broadband Router with 2 Phone Ports WPA RADIUS. WPA used in coordination with a RADIUS server. This should only be used when a RADIUS server is connected to the Router or other device. First, select the type of WPA algorithm, TKIP or AES. Enter the RADIUS server’s IP Address and port number, along with a key shared between the device and the server. Last, enter a Group Key Renewal period, which instructs the device how often it should change the encryption keysWindows 98 or Me Instructions Wireless-G Broadband Router with 2 Phone PortsAppendixCFindingtheMACAddressandIPAddressforYour Ethernet Adapter Windows 2000 or XP Instructions For the Router’s Web-based UtilityWireless-G Broadband Router with 2 Phone Ports TCP/IP Appendix D Windows HelpWireless-G Broadband Router with 2 Phone Ports Shared ResourcesWireless-G Broadband Router with 2 Phone Ports Appendix D Windows HelpAppendix E Glossary Wireless-G Broadband Router with 2 Phone PortsAppendix E Glossary Wireless-G Broadband Router with 2 Phone Ports Byte - A unit of data that is usually eight bits longWireless-G Broadband Router with 2 Phone Ports Dynamic IP Address - A temporary IP address assigned by a DHCP serverAppendix E Glossary Wireless-G Broadband Router with 2 Phone Ports IP Internet Protocol - A protocol used to send data over a networkWireless-G Broadband Router with 2 Phone Ports Multicasting - Sending data to a group of destinations at onceAppendix E Glossary Wireless-G Broadband Router with 2 Phone Ports Router - A networking device that connects multiple networks togetherWireless-G Broadband Router with 2 Phone Ports SSID Service Set IDentifier - Your wireless networks nameAppendix E Glossary Wireless-G Broadband Router with 2 Phone Ports Upload - To transmit a file over a networkAppendix F Specifications Dimensions Appendix G Warranty Information Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports Appendix G Warranty InformationAppendix H Regulatory Information Wireless-G Broadband Router with 2 Phone PortsWireless-G Broadband Router with 2 Phone Ports Industry Canada CanadaAppendix I Contact Information Wireless-G Broadband Router with 2 Phone Ports Appendix I Contact Information