Chapter4 Maintenance Mode
Clearing a Paper Jam
1. Turn off the power and open the rear cover.
If the rear cover cannot be opened
When there is a cutter problem, the printer may stop with the cutter blade protruding so that pressing the FEED switch fails to clear the error. When this happens, restore the cutter blade manually by inserting a screwdriver into the hole on the left side surface of the rear cover and rotating it, then open the cover (the blade will be restored whether you turn it to the left or right). Turn the screw driver so that the projections on both ends of the blade of the cutter are returned to the back of the printer (direction shown by the arrow).
2. Remove all the jammed paper (temporarily remove the roll paper that is installed in the printer).
3. Close the rear cover and turn on the power. The auto cutter operation will be initialized and the error cleared.
End of the blade of the cutter
Rear cover
Front cover
Paper cut bar
Cutter lock clearing screw hole
Caution
When removing the jammed paper, be careful not to touch the area around the print head nor the cutter blade. If you do you will be burned or cut.
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