Trouble Shooting
When there is trouble with this printer, take action to clear up the trouble according to the following table.
If this action does not clear up the trouble, notify the dealer where you purchased the printer or service personnel.
| Symptom | Check |
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1 | Paper jam | Check for a jam at the paper | Remove all the jammed paper. | |||||
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| ejection opening. If you cannot | Remove the roll paper from the printer and put it | |||||
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| open the rear cover, do check | back again. | |||||
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2 | Rear cover | Check to see if the blade of the | Insert a Phillips screwdriver (+) into the cutter | |||||
| does not open | auto cutter is protruding. | lock cancel use feed hole on the printer and turn | |||||
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| it clockwise or counter clockwise. (Use a #1 | |||||
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| screwdriver.) | |||||
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| Rotate the screwdriver while watching the paper | |||||
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| ejection opening and stop turning it when both | |||||
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| Caution |
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| Do not try to force the rear cover to open. If |
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| you do, the printer will be damaged and you |
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| will be cut by the blade. |
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3 | Ribbon does | Turn the knob on the ribbon | After turning the knob until the ribbon feeds | |||||
| not feed | cassette. | smoothly, reset the ribbon cassette. | |||||
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| If you cannot turn the knob, the ribbon may be | |||||
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| jammed inside the cassette. If the situation does | |||||
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| not improve, replace it with a new ribbon | |||||
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| cassette. | |||||
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4 | The paper is | Check to make sure that the | If one of the covers is open, close it. If the paper | |||||
| not cut | rear cover and front cover are | still cannot be cut after you have closed the | |||||
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| closed. | cover, notify the dealer where you purchased the | |||||
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| printer or service personnel. | |||||
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Mode Maintenance
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