How to Access Help
The first step when you need help is to press the Help G button on your keyboard, giving you access to an integrated help and assistance tool from Microsoft and Compaq. The Compaq Help
&Support Center provides a wealth of help and assistance, especially when you need:
➜Answers to questions about your hardware or software
➜Help installing new peripherals or software applications
➜A resolution to a hardware or software problem or error
➜To restore your Presario and undo harmful changes
➜Access to the latest drivers, updates, and downloads
If you want interactive help or didn’t find exactly what you were looking for, go to the Compaq Help & Support Web site, found at www.compaq.com. The Compaq Help & Support Web site is the fastest way to find accurate solutions by providing:
➜Original product drivers and the latest software updates
➜Warranty information and product documentation
➜Questions, answers, and insights through the Compaq Customer Communities, compaq.com/communities
If the Help & Support features mentioned above are unavailable, here are some additional methods of getting assistance and resolving a problem:
➜Contact a Compaq Support Specialist at the telephone number listed in your Certificate of Warranty with the following information available:
•Product serial number
•Date of purchase
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