Compaq SRS4FXXXX-100 manual CD-ROM, CD-RW, or DVD-ROM

Symptom

CD-ROM, CD-RW, or DVD-ROM drive cannot read a disc or takes too long to start.

Recording audio CDs is difficult or impossible.

CD-ROM, CD-RW, or DVD-ROM

Problem		Solution
CD has been inserted	Reinsert the CD with the label facing up.
upside down.
The DVD-ROM drive	Wait at least 30 seconds to let the DVD-ROM
will take longer to start	drive determine the type of media being played.
because it has to	If the disc still does not start, read the other
determine the type of	solutions listed in this topic.
media being played,
such as audio or video.
CD or DVD disc is dirty.	Clean CD or DVD with a CD cleaning kit, which is
	available in most computer stores.
Windows does not	1.	On the Windows taskbar, click Start, point to
detect CD-ROM or		Settings, and then click Control Panel. The
DVD-ROM driver.		Control Panel window is displayed.
	2.	Click Performance and Maintenance then
		click System.
	3.	Click the Hardware tab then click the Device
		Manager button.
	4.	Click the plus sign ’ next to the
		CD/DVD-ROM drives, and select the drive
		you are having a problem with.
	5.	Click the Action menu item and select
		Uninstall.
	6.	Restart your computer, and let Windows
		detect the CD or DVD driver.
Wrong or poor quality	Verify that you are using the correct media for
media type.	the drive.
	Try a different brand of media. Quality varies
	widely between manufacturers.

Note: See online Help in the Easy CD Creator software for detailed troubleshooting tips.

MY PRESARIO—GETTING STARTED NEED SOME HELP? 6-7