Symptom

Not reading drive: “Abort, Retry, Fail?” message appears.

“Non-system disk or disk error” message is displayed.

Diskette drive light stays on.

Diskette drive cannot save information to diskette.

Diskette Drive

Problem

 

Solution

A non-formatted

To format the diskette:

diskette has been

1.

On the Windows desktop, click Start then

inserted.

 

click Control Panel. The Control Panel

 

 

window is displayed.

 

2.

Select the diskette (A) drive.

 

3.

Click File, and point to Format.

 

4.

Select desired options, and click Start to

 

 

begin formatting the diskette.

 

 

Diskette is damaged.

Replace the diskette with a new one.

A diskette that does

When drive activity stops, remove the diskette

not contain system

and press the Spacebar. Computer should start

files needed to start

up.

 

your computer has

 

 

been inserted in drive.

 

 

 

 

Disk error has

Restart your computer by pressing the Start/

occurred.

Reset button.

Diskette has been

Remove the diskette and reinsert it as follows:

improperly inserted.

Insert the edge with the sliding cover into the

 

drive, face up, and push all the way in until the

 

diskette stops.

 

 

Floppy disk drive is

Press the Help G button on the keyboard to

damaged.

access the Compaq Help & Support Center or

 

refer to your Certificate of Warranty for details.

Diskette is not

To format the diskette:

formatted.

1.

On the Windows desktop, click Start then

 

 

click Control Panel. The Control Panel

 

 

window is displayed.

 

2.

Select the diskette (A) drive.

 

3.

Click File, and point to Format.

 

4.

Select the desired options, and click Start to

 

 

begin formatting the diskette.

 

 

Diskette is

Slide the write-protection tab to the unlocked

write-protected.

position on the diskette.

Diskette is full or file is

Use another diskette or compress the file to

too big.

reduce the size.

 

 

File save command not

When saving information to the diskette drive,

properly executed.

verify that you are using the correct drive letter.

Diskette is damaged.

Replace the damaged diskette.

 

 

 

6-8 NEED SOME HELP?

MY PRESARIO—GETTING STARTED

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Compaq SRS4FXXXX-100 manual Diskette Drive