12TROUBLESHOOTING

NOTES

1.Please note that if the output signal is disturbed or interrupted by very strong external electromagnetic interference, it should return and stabilize when such interference ends. If not, turn the power switch off and on again to reset the machine.

2.If the recommended actions still do not result in satisfactory operation, please consult your CVG Dealer.

12.1Power and Indicators

Problem

Remedy

 

 

 

No power

1.

Confirm that the rocker switch is in the “ON” position, and that the lamp is

 

 

illuminated.

 

2.

Confirm that power connections are secured at the machine and at the

 

 

receptacle. Make sure the receptacle is active, outputting the proper mains

 

 

voltage.

 

3.

If there is still no power, check the fuse. Remove power cord from the AC

 

 

outlet and from the machine and then, using a flat screwdriver, remove the

 

 

fuse holder located directly below the power connector. Confirm that the fuse

 

 

is good by looking at the wire connected to the ends of the fuse. If the wire is

 

 

broken, replace the fuse.

 

 

 

12.2Video Signal

Problem

Remedy

 

 

 

No video at the output

1.

Confirm that your sources and output device are powered on and connected

device, regardless of input

 

properly. Video signals connected to the input of your machine should be of an

selected.

 

identical signal format at the output of your source. Video signals at the output

 

 

of your machine should be of an identical signal format as at the input of your

 

 

display or recorder.

 

2.

Confirm that any other switchers in the signal path have the proper input

 

 

and/or output selected.

 

3.

Use the Video Tester to test the video path leading to/from your Matrix

 

 

Switcher (see section 4.1 " Video Tester")

 

 

 

Video level is too high or

1.

Verify that the video line is well matched through 75ohm impedance,

too dim.

 

otherwise it results in a video level that is too high or too dim when looping is

 

 

performed and the termination switches are not in proper position.

 

2.

Confirm that the connecting cables are of high quality, properly built and

 

 

terminated with 75ohm BNC connectors. Check level controls located on your

 

 

source input device or output display or recorder.

 

 

 

14

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Comprehensive Video CVG-808xl, CVG-606xl user manual Troubleshooting, Power and Indicators, Video Signal, Problem Remedy