Troubleshooting, Symptom Remedy | Crisp Solutions UCommand-525

— Appendix B

Appendix B

Troubleshooting

If you have trouble configuring or operating the UC-525, first check that you have inserted the batteries correctly. Then check the items below.

	Symptom	Remedy

	The UC-525 does	∙ Move closer to the device. The maximum op-
	not operate your	erating distance is approximately 30 feet
	device.	(10m).
		∙ Ensure that you are aiming the UC-525 directly
		at the device and that there are no obstructions
		between the UC-525 and the device.
		∙ Ensure that you have used the learning func-
		tion to configure the device.
		∙ Make sure that the desired device on the UC-
		525 LCD panel has been selected.

	You cannot oper-	∙ Make sure that you have correctly “mapped”
	ate a device even	your device’s remote control to the UC-525.
	after configuring	∙ Clear the device data from the UC-525 (bank
	the device using	∙ Clear the device data from the UC-525 (bank
	the device using	delete) and carry out the learning function
	the learning func-	delete) and carry out the learning function
	the learning func-	again.
	tion.	again.
	tion.	∙ Some original remotes have unstable timing or
		∙ Some original remotes have unstable timing or
		complex IR signals which cannot be learned.
		Try learning the commands from a different
		remote control, such as a universal remote,
		configured to control the respective device.
		∙ Don’t assign too many different remotes to the
		same device layer (page 11).
		∙ A very few original remotes use an IR signal
		that is out of the range of the UC-525’s capabil-
		ity.
		∙ Some original remotes mix more than one
		command to perform a function; UC-525 may
		not be able to accurately record these layered
		commands.