Crown Audio IQ-USM 810 service manual Ordering and Receiving Parts, Terms, Shipment

130447-1 Rev. A IQ-USM 810 Service Manual

5 Parts

5.1 General Information

This chapter includes both a mechanical and electrical parts list for this product. All serviceable parts and as- semblies will have a Crown Part Number (CPN) listed in this chapter. The parts listed are current as of the date printed. Crown reserves the right to modify and improve its products for the benefit of its customers.

PART PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.

5.2 Ordering and Receiving Parts

When ordering parts, be sure to give the product model, and include a description and part number from the parts listing. Price quotes are available on request.

5.2.1 Terms

Normal terms are prepaid. Net-30 Days applies to only those having pre-established accounts with Crown. The Crown Parts Department does accept Visa or Master Card. If prepaying, the order must be packed and weighed before a total bill can be established, after which an amount due will be issued and shipment made upon receipt of payment. New parts returned for credit are subject to a restocking fee, and authorization from the Crown Parts Department must be obtained before returning parts for credit.

5.2.2 Shipment

Shipment will normally be made via UPS, or best other method unless you specify otherwise. Shipments are made to and from Elkhart, Indiana USA, only. Estab- lished accounts with Crown will receive shipment freight prepaid and will be billed. All others will receive ship- ment on a C.O.D. or prepayment (check or credit card) basis.

Crown Customer Service

Technical Support Group

Factory Service

Parts Department

Mailing Address: P.O. Box 1000, Elkhart IN 46515

Shipping Address: Plant 2 S. W.

1718 W. Mishawaka Rd., Elkhart IN 46517

Phone: (219) 294-8200

Toll Free: (800) 342-6939

Fax: (219) 294-8301

http://www.crownaudio.com

©2000 Crown International, Inc.

Parts 5-1