Cuisinart MSC-600 manual Troubleshooting Chart, Subject, Question, Answer/Solution

Troubleshooting Chart

Subject	Question	Answer/Solution
	Why won’t my unit turn on?	Make sure your unit is plugged into a functional outlet.
		Contact Customer Service at 1-800-726-0190.
		Cooker will enter sleep mode after 5 minutes of no use and
		unit will appear off. Press any button except Start/Stop to
		“wake up” the unit.
		If you did not press START after setting your unit, the cooker
		will enter sleep mode. Press any button except Start/Stop to
		“wake up” the unit.
		The unit may have overheated. Let it cool and try again. If it
Power		does not turn on, contact Customer Service at 1-800-726-0190.
	Why is my unit turning itself off?	If pot has boiled dry during steaming, the unit will shut off as a
		safety precaution. Add water to the pot and restart.
		If changing functions when the unit is already cooking, do not
		hit the START/STOP button again. Doing so will turn the unit
		off. Just press your new function and select settings; the unit
		will switch automatically.
		The heater will turn off automatically after time has elapsed.
		If you do not set a cooking time, the unit will shut off after the
		maximum allowable cooking time for the selected function.
Error Code	Err	The unit has overheated. Let it cool down and try again. If
		problem persists, contact Customer Service at 1-800-726-0190
	Can I set a timer for the Brown/	Yes. Setting the timer for Brown/Sauté is easy. Simply use the
	Sauté function?	Time Directionals as you would for any other function.
Programming	Can I change my cooking	Yes. Simply use the cooking function, Time and Temperature
		Directionals. The unit is already on, so you do not need to hit
	function, time or temperature
		the START/STOP button again. In fact, doing so will turn the
	when the unit is already
		unit off. Simply press the new function and/or desired settings;
	cooking?
		the unit will switch automatically and adjust itself accordingly.
	When should I brown my meat	Browning meat before slow cooking is an optional step that
		adds flavor and color. You can omit it if time is short.
	before slow cooking?
		Exception: ground meats must be browned.
	Which position should the rack	Place rack in the “up” position for steaming (see page 5).
Cooking	be in for steaming?
	Can I use the cooking pot on	The cooking pot was designed specifically for use in this multi-
	the stove/in the oven?	cooker. We do not suggest using it on the stove or in the oven.
	Why isn’t enough liquid in my	Recipe ingredient amounts may vary if using multiple functions.
	slow cooked dish?	See page 8 for details.
	Can I put my unit in the	All removable parts are dishwasher safe.
		Do not immerse or put the base of the unit in the dishwasher.
	dishwasher?
		Clean the base and control panel with a clean damp cloth.
Cleaning	The pot is nonstick – why is	Though the pot has a nonstick coating, food residue can burn
	food sticking?	onto it, making it difficult to remove.
	Food residue is sticking to the	If food has burned on, fill pot with warm soapy water and allow
	cooking pot surface. How do I	to soak before cleaning. If scouring is necessary, use a non-
	clean it without damaging it?	abrasive cleanser or liquid detergent with a nylon pad or brush.

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