Fast Ethernet Switching System User’s Guide

7

Troubleshooting

This troubleshooting section is intended to help you solve the most common problems on the DES-5200.

The Diagnostic LED displays a code if there is a problem. If an error cannot be resolved by implementing the solutions in this section, contact D-Link Technical Support.

All LEDs are explained in detail in Chapter 4, LEDs. If you are having a problem that is not discussed here, contact technical support.

Problem

Solution

POST Errors

The DES-5200 performs a Power On Self Test (POST)

 

every time it is powered on. If you are connected to the

 

DES-5200 through Local Console Management during the

 

POST you can see the results displayed on your monitor.

 

The login panel appears after the DES-5200 has completed

 

the POST.

 

The POST checks all of the hardware components on the

 

DES-5200. See Diagnostic LED. If the module fails the

 

POST, see Table 16: Modular Status Error LED Indicator

 

Chart.

Cables

Faulty cable is the most common source of problems on

 

Ethernet and Fast Ethernet networks. Check the cable first

 

if you are having any problems connecting to a device.

 

Ethernet is more fault tolerant than Fast Ethernet. If you are

 

moving from Ethernet to Fast Ethernet, make sure the

 

cables are pinned out correctly. See Chapter 3, Connecting

 

the DES-5200 to the Network, Cable Specifications, for a

 

diagram showing the proper pin arrangement for Ethernet

 

and Fast Ethernet.

Port States

All ports on the DES-5200 have two modes: auto

 

negotiation and forced mode. Ports in auto negotiation

 

mode auto negotiate the proper speed and duplex mode.

 

Ports in forced mode have been manually set to a particular

 

speed and duplex mode. Check the LEDs on the DES-5200

 

and on the link partner to verify settings. See Chapter 4,

 

LEDs, for an explanation of all LEDs.

 

The port settings on the DES-5200 and the port settings on

 

the device you are connecting to must be the same in order

Troubleshooting

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D-Link DES-5200 manual Troubleshooting