6.3Cleaning the Platen Roller
Print quality may be affected if the platen becomes contaminated with grit, label adhesive, or ink. To clean the platen:
nTurn ‘Off’ and unplug the printer.
oOpen the cover. Raise the Head-Lift Lever ‘up’ to access the printhead. Move ribbon or paper away as necessary.
pUsing a clean lint-free cloth dampened with isopropyl alcohol wipe off any debris from the platen. Manually rotate the roller, cleaning the entire surface. Allow to dry.
qRe-install ribbon and media, if necessary.
rLower the printhead by turning the Head-Lift Lever ‘down’ until it locks into position.
sClose the cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking.
;Note: If the platen has excessive build-up that cannot be removed with isopropyl alcohol, you may use acetone sparingly. NEVER use a sharp object when cleaning the platen roller.
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