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The system has detected a fault in ribbon motion.
The ribbon may be incorrectly installed or the wrong type for the printer (emulsion out), verify that the dull side (in most cases) is facing the label.
An incorrect media and ribbon combination may be resulting in an insufficient amount of friction between the media and ribbon. See Appendix F for additional information or contact a Media Representative.
The ribbon core may be too large. Ensure that the ribbon supply core fits snugly on the Ribbon Supply Hub.
The printer may be set to “Transfer” but is using direct thermal labels.
Defective or dirty ribbon sensor; call for service.
The ribbon saver operation failed.
Disable the option through the Menu. Reset the printer.
Call for service.
The Ribbon Saver Option is enabled but not installed.
Disable the option through the menu and/or your labeling program. Reset the printer.
PE Series Operator’s Manual | 59 |