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The printer could not find a valid module; possible causes:

No module is installed or configured.

Write Protect switch is ‘On’.

The module is corrupted. Cycle the printer off and on. This will reformat an internal module. Use Advanced Setup/Modules in the Menu to test the module.

A hardware problem exists; call for service.

The printer’s Label Edge Sensor does not detect labels.

Ensure the labels are properly fed through the Label Edge Sensor.

Loose connection or possible defective sensor; call for service.

The system has detected a printhead control circuit failure; call for service.

58	PE Series Operator’s Manual

Image 68

Datamax PE manual Pvu!Pg!Tupdl Qsjouifbe!Gmu

Contents

PE Series Operator’s Manual Page 88-2082-01 Rev. C1 Page Agency Compliance and Approvals Important Safety Instructions Contents Using Your Printer Appendix a Appendix BAppendix C Appendix DPage Right-Hand Model Printer OverviewIntroduction Standard Features About This Printer Optional Features PE Series Operator’s Manual Before Using This Printer Getting Started Inspecting the Printer General Overview Right-Hand Model, External Front View Right-hand Model, Interior Front View Setting Up the Printer Connecting the Printer Loading Media Head-Lift Lever Media Loading Media Loading detail Loading Ribbon Thermal Transfer Ribbon Loading Path J-Hook Ribbon Removal Removal of a Partially Used Roll of Ribbon Removal of a Completely Used Ribbon Installing a Flash Cartridge Flash Cartridge Connector Location 10 Inserting the Memory Cartridge Printing a Configuration Label 11 Configuration Label PE Series Operator’s Manual Configuration Label Explanation Test Pattern Label 12 Test Pattern Label Applicator Connection Applicator Port Pin Assignments Pin function explanationPin 4 Not Used Pin # Function Direction 13 End Print Signal Options Options Port Pin Assignments Options PortDescription PE Series Operator’s Manual Control Buttons Using Your PrinterUsing the Printer’s Front Panel LCD Contrast LightsMenu Keypad Accessing the Menu Tree Basic Functions Factory preset Value range Advanced Setup PE Output Signal Ribbon Low Heat SettingBackfeed Cntrl Print Speed Slew SpeedBackfeed Speed Label Width Factory Settings Modify PasswordSymbol Set Security Check ProdigyPlus Mode Pause ModeFeedback Mode Offset Bias *220 Test Mode Comm Setup *PORTA *9600 *8 *N *1 *BOTH Control Codes Test Print Front PanelTest I/O Serial Loopback Installed Options Print DirectoryPrint File Copy Module Sensor Definitions Inputs Sensor Name Possible Condition PE Series Operator’s Manual Media Sensor Adjustment Media Width Adjustment Example of the Media Width Adjustment Label Start of Print Label Presentation Setting Start of Print and Peel Position Controlling Print Quality PE Series Operator’s Manual Interior Exterior Area Method Interval Cleaning SchedulePrinter Cleaning Schedule Cleaning the Printhead Cleaning the Printhead Cleaning the Platen Roller Troubleshooting Tips Printer fails to power up no lights Black boxes in display Skips Labels every other No Print Poor Print Quality Missing Data in the printed label LCD Display Error MessagesAlarm Description BQQMJDBUPS!CVTZ DPWFS!PQFO!GBVM U IFBE!VQ!GBVMU PVU!PG!TUPDL QSJOUIFBE!GMU SJCCPO!GBVMU SJC!TBWFS!GBVMU UPG!GBVMU Character Dump Mode Ascii Character Dump LabelPage Ascii Control Chart Appendix a PE Series Operator’s Manual Appendix B Available Fonts and Barcodes Human-Readable Fonts Table B-1 Human-Readable Font SizesTable B-2 Valid Human-Readable Font Ascii Characters Font Matrix Sizes Charac. Per Inch Dot 203 Height WidthPage Identifies the internal Triumvirate font Barcode Fonts Table B-3 Valid Bar Code Font Ascii Characters PE Series Operator’s Manual Barcode O Barcode S Barcode T Barcode z Table C-1 Serial Cable Requirements Appendix CCable Listing PE Series Operator’s Manual Appendix D Applicator Port Test Box PE Series Operator’s Manual Error Codes Appendix E PE Series Operator’s Manual Printer Specifications Appendix FPrinting Communications Electrical EnvironmentalPhysical Media Fonts and Bar Codes Printer Dimensions Figure F-1 Print Engine Critical Dimensions Media Specifications Table F-1 Acceptable Media Specifications Label Type Print Image Ribbon Type Speed Energy Durability Media and Ribbon BasicsTable F-2 Media and Ribbon Overview Appendix G Menu Tree PE Series Operator’s Manual Warranty Information Appendix HPrinter Thermal printhead Warranty Service Procedures General Warranty Provisions Limitation of Liability PE Series Operator’s Manual