Troubleshooting | Dell 039YVGA00, P08G001, M15x guide

CHAPTER 6: TROUBLESHOOTING

CHAPTER 6: TROUBLESHOOTING

CHAPTER 6: TROUBLESHOOTING

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Dell 039YVGA00, P08G001, M15x manual Troubleshooting

Contents

Alienware M15x Mobile Manual Page Contents Appendix a General and Electrical Safety Precautions Introduction Introduction Setting UP Your Laptop Product Documentation and Media Before Setting Up Your LaptopPlacing Your Laptop Connect the AC Adapter Connect to the Internet Optional Connect the Network Cable Optional Set Up Microsoft Windows Setting Up a Wireless Connection Windows Your Laptop Getting to Know Front View Features Left View Features Right View Features Display Features Computer Base and Keyboard Features Touch Controls Status Lights On AC adapter Power Button Function Keys FI Suspend Mode Recharging the Battery Pack Battery PackBattery Maintenance Frequently Asked Questions Understanding Power Consumption Power Management Reducing Power Consumption Customizing Your Power Settings Connecting Devices Connecting a Display Connecting External DisplaysExtending the Desktop Connecting External Speakers Connecting a Plug and Play Printer Connecting PrintersConnecting a Non Plug and Play Printer Connecting FireWire Ieee 1394 Devices Connecting USB Devices Connecting Devices Using Your Laptop Stealth Mode Alienware Command CenterUsing Removable Media and Cards Using the Integrated Camera Using the Optical DriveUsing the Wireless Control Turning the Camera On and Off System Setup Configuring the BiosEntering System Setup System Setup Screens CPU System Setup Options Wireless Memory Channel Mode Adapter Exit Saving Using Your Laptop Installing Additional or Replacement Components Turning Off Your Computer Before You Begin Before Working Inside Your Computer Replacing the Battery Pack Removing the Memory Modules Upgrading or Replacing Memory Memory module door Captive screws Removing the Hard Drive Upgrading or Replacing the Hard Drive Installing Additional or Replacement Components Troubleshooting Basic Hints and Tips Backup and General Maintenance Pre-Boot System Assessment PSA Software Diagnostic Tools Starting Alienware Diagnostics From the Support Disc Alienware Diagnostics CD-ROM, DVD-ROM, CD-R/W, DVD±R/W, or Blu-ray Disc Drive Answers to Common ProblemsDVD or Blu-ray Disc movie does not play Computer fails the Post SystemComputer stops responding or a solid blue screen appears Program stops responding or crashes repeatedly Other software problems Hard Drive ProblemsAllow the computer to cool before turning it on Run Check Disk Keyboard Internet Memory Memory errors detected on startupDisplay If the display is blank If the display is difficult to read MouseMouse is not working Printer PowerPrinter does not turn on Printer does not print Speakers Game ControllersComputer does not recognize the game controller There is no sound from the speakers external System Recovery Microsoft System Restore Using AlienRespawnAlienRespawn Advanced Recovery Password ProtectionFactory System Recovery AlienRespawn v2.0 Disc To Enable or Change Password SettingsTo Use the AlienRespawn v2.0 Disc Dell DataSafe Local Backup System Recovery Basic Specifications USB Wled Type and dimensions Computer Use Computer SetupElectrostatic Discharge ESD Warning When You Should Contact Alienware General Safety PrecautionsReplacement Components or Accessories Websites Appendix B Contacting Alienware Appendix C Important Information 039YVGA00