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HINT: See the documentation that come with your monitor for fault indications and troubleshooting procedures specific to your monitor.
If the screen is blank
CHECK THE VIDEO CABLE CONNECTION— Check for bent pins (most video cable connectors have missing pins, but not bent pins). Ensure that the video cable is connected as shown on the START HERE sheet for your computer.
PRESS THE MONITOR POWER BUTTON— Be sure that you firmly pressed the monitor power button.
CHECK THE POWER LIGHT— When the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse.
TEST THE ELECTRICAL OUTLET— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
SWAP THE COMPUTER AND MONITOR POWER CABLES— Swap the computer and monitor power cables to determine if the power cable is defective.
TEST THE VIDEO EXTENSION CABLE (IF USED)— If you are using a video extension cable and removing the cable solves the problem, the cable is defective.
TEST THE MONITOR— If another monitor is available, connect it to the computer.
CHECK THE BACK PANEL LIGHTS— If all four lights below the serial connector (see page 61) are not green, call Dell for technical assistance (see page 84).
CHECK THE POWER PROPERTIES— See the Tell Me How help file or search for the keyword standby in Windows Help. To access help files, see page 28.
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