Dell 6K797, 4300s manual If the CD-RW drive stops writing, If you have a hard drive problem

TEST THE DRIVE WITH ANOTHER DVD— Insert another DVD to eliminate the possibility that the original DVD is defective.

CLEAN THE DISC— See the Tell Me How help file for instructions.

If the CD-RW drive stops writing

TURN OFF STANDBY IN WINDOWS BEFORE WRITING TO A CD -RW

DISC— See the Tell Me How help file or search for the keyword standby in Help and Support (Help in Windows 2000). To access help files, see page 28.

CHANGE THE WRITE SPEED TO A SLOWER RATE— The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Closing all programs before writing to the CD-RW may also alleviate the problem.

If you have a hard drive problem

R UN SCANDISK

1 In Windows XP click the Start button, and then click My Computer. In Windows 2000 double-click the My Computer icon on the Windows desktop.

2 Right-click on the drive letter (local disk) that you want to scan for errors, and then click Properties.

3 Click the Tools tab.

4 Under Error-checking, click Check Now.

5 Click Start.

CHECK FOR INTERRUPT REQUEST CONFLICTS— See page 50.

HINT: If you disable standby mode to write to a CD-RW drive, remember to reenable standby mode when you finish writing to the CD.

Solving Problems

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