w w w . d e l l . c o m s u p p o r t . d e l l . c o m
CAUTION: Before you begin this procedure, follow the safety instructions listed in "When Working Inside Your Computer" on page 12.
If you forget your user or setup password, you cannot operate your computer or change settings in the system setup program until you clear the forgotten password(s).
NOTICE: This process erases both the system and setup passwords.
1Shut down the computer (see page 22).
2Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
3Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
4Open the computer cover (see page 61).
5Locate jumper PSWD on the system board (see page 64) and remove the jumper plug.
6Close the computer cover (see page 71), plug your computer into an electrical outlet, and turn on the computer.
The existing password(s) are erased.
7Shut down the computer (see page 22).
8Turn off any attached devices and disconnect them from their electrical outlets.
NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network wall jack.
9Disconnect the computer power cable from the wall outlet, and then press the power button to ground the system board.
10Open the computer cover (see page 61).
11Reconnect the jumper plug to jumper PSWD (see page 64).
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