Manuals / Konica Minolta / Computer Equipment / Switch

Konica Minolta 222 4.2.1Error message, Symptom, Probable cause, Action, Message, Cause and remedy

Models: 362 222 282

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4.2.1Error message

Troubleshooting

4

4.2Unable to specify desired settings or unable to send as specified

Perform these troubleshooting procedures if settings cannot be specified in the fax driver or if the fax is not sent as specified.

Note

Some of the fax driver functions cannot be combined with other func- tions.

Symptom	Probable cause	Action
A fax driver setting cannot be	Some functions cannot be	Do not try to select settings
selected.	combined.	that are not available.

The “Conflicts” message with	An incorrect combination of	Check the settings and speci-
“Unable to Select” or “Func-	functions has been specified.	fy the functions correctly.
tion Canceled” appears.

The fax is not sent as speci-	Incorrect settings are speci-	Check each setting in the fax
fied.	fied.	driver.

	A combination of functions,
	although possible in the fax
	driver, is not possible with this
	machine.

	The paper size, orientation,	Enter the correct settings in
	and other settings specified in	the application.
	the application have priority
	over those specified in the fax
	driver.

The watermark cannot be at-	The watermark is not correctly	Check the watermark set-
tached.	set.	tings.

	The watermark density is set	Check the density settings.
	to a level that is too low.

	Watermarks cannot be out-	No watermark can be output-
	puted in graphics applica-	ed in this case.
	tions.

4.2.1Error message

Message	Cause and remedy
Cannot connect to the network.	A connection to the network could not be established.
	Check if the network cable is correctly connected. In addi-
	tion, check that the Network Settings parameter have been
	correctly specified.

Fax Driver

4-3

Image 85

Konica Minolta 222, 282, 362 manual 4.2.1Error message, Symptom, Probable cause, Action, Message, Cause and remedy

Contents

User’s Guide Fax Driver Operations Energy Star IntroductionWhat is an ENERGY STAR Product? OpenSSL Statement Introduction Kerberos Fax Driver IntroductionSOFTWARE LICENSE AGREEMENT Introduction Installing the fax driver ContentsIntroduction Overview3 Setting up the fax driver Windows 5 Appendix Troubleshooting6 Index Structure of the manual About this manualNotations Screen images in this user’s guideIntroduction Using this user’s guideFax Driver x-13Overview 1.1Printer controller 1Overview1.1.1Role of the printer controller Overview 1.1.2Flow of the PC-FAXoperationFax Driver 1.2.1Compatible computers and operating systems 1.2Operating environmentItem Operating environment1 2 3 1.3Setting up the system1.3.1Network connection Install the fax driver 1.3.2Local connectionOverview Connect this machine to a computer2 Installing the fax driver 2.1Connection and installation procedures 2Installing the fax driver2.1.1Windows 2000/XP/Server 2.1.2Windows Vista/Server 2.1.3Windows NT 2.2.1Installer operating environment 2.2Automatic installation using the installer2.2.2Settings of this machine Reminder 2.2.3To install the fax driverInstalling the fax driver Installing the fax driver Installing the fax driver This completes the fax driver installation Installing the fax driverFax Driver 2-10IP address setting for this machine 2.3.1Settings of this machineLPD setting for this machine Detail2.3.2For Windows XP/Server Installing the fax driver Installing the fax driver 12 13 14 15Installing the fax driver 17 18 19 20 212.3.3For Windows Vista/Server 2 3 4Fax Driver –The information entered here is case-sensitive2-17 Page 2.3.4For Windows 2000/NT Click the Next button Click the Finish button –The information entered here is case-sensitiveThe Add Printer Wizard appears Click the Have Disk buttonInstalling the fax driver 18 19 20 21 222.4.1For Windows XP/Server 2.4Installing the fax driver using Plug and Play2.4.2For Windows Vista/Server 8 9 10 5 6 72.4.3For Windows When the fax driver contains the delete function 2.5Uninstalling the fax driverInstalling the fax driver 4 5 6 7Fax Driver Installing the fax driver2-27 3 Setting up the fax driver Windows 1 2 3 4 5 3Setting up the fax driver Windows3.1Sending a fax 3.1.1Fax operationsSetting up the fax driver Windows Setting up the fax driver Windows 3.1.2Selecting a recipient from the phone book 3.1.3Creating a fax cover sheet Setting up the fax driver Windows Setting up the fax driver Windows Setting up the fax driver Windows Setting up the fax driver Windows 3.2.1Common settings 3.2SettingsButton Function3.2.3Basic tab 3.2.2FAX tabButton Function3.2.7Settings tab 3.2.6Configure tab3.2.4 Layout tab3.3Specifying the FAX tab settings 3.4.1Specifying a custom size 3.4Specifying the Basic tab settingsSetting up the fax driver Windows 3.4.2Specifying user authentication settings3 Click the OK button Fax Driver1 2 3 4 3.4.3Specifying the account track settings1 2 3 Setting up the fax driver Windows3.5Specifying the Layout tab settings Setting up the fax driver Windows 3.6.1Sending with an watermark 3.6Specifying the Stamp/Composition tab settings1 2 3 1 2 3 3.6.2Editing a watermarkSetting up the fax driver Windows 3.7.1Selecting an option 3.7Specifying the Configure tab settings1 2 3 4 Fax Driver Setting up the fax driver Windows3-25 3.8.1Adding a recipient to the phone book 3.8Using a phone bookSetting up the fax driver Windows Setting up the fax driver Windows 3.8.2Editing a phone book Fax Driver Setting up the fax driver Windows3-30 Setting up the fax driver Windows 3.9.1Saving the driver settings 3.9Saving the driver settingsSetting up the fax driver Windows 3.9.3Editing the settings 3.9.2Recalling the settings3.9.4Importing and exporting the driver settings 4 Troubleshooting 4.1Unable to Fax 4TroubleshootingSymptom Probable causeSymptom 4.2.1Error messageProbable cause Action5 Appendix 5.1Glossary 5AppendixTerm DefinitionFax Driver AppendixTerm DefinitionFax Driver AppendixTerm DefinitionFax Driver AppendixTerm Definition6 Index 6 Index IndexPage 2008.12 A11U-9604-00Copyright 2008