Dell 4300s, 6K797 manual If you cannot play a music CD or install a program from a CD

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HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.

HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives.

If you cannot play a music CD or install a program from a CD

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE— In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the speaker icon in the lower-right corner of your screen. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TEST THE DRIVE WITH ANOTHER CD— Insert another CD to eliminate the possibility that the original CD is defective.

CLEAN THE DISC— See the Tell Me How help file for instructions. To access help files, see page 28.

ADJUST THE WINDOWS VOLUME CONTROL— In Windows XP, click the gray speaker icon in the lower-right corner of your screen. In Windows 2000, double-click the yellow speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.

IF HEADPHONES ARE CONNECTED TO THE FRONT-PANEL HEADPHONE JACK, CHECK FOR SOUND FROM THE HEADPHONES— Sound from the speakers is automatically disabled when headphones are connected to the computer’s front-panel headphone jack.

CHECK FOR INTERRUPT REQUEST CONFLICTS— See page 50.

If you cannot play a DVD movie

ENSURE THAT WINDOWS RECOGNIZES THE DRIVE— In Windows XP, Click the Start button, and then click My Computer. In Windows 2000, double- click the My Computer icon on the Windows desktop. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

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