Dell 4500S manual Computer stops responding, Program stops responding, Program crashes repeatedly

The computer stops responding

TURN THE COMPUTER OFF — If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform an operating system shutdown.

A program stops responding

END THE PROGRAM

1 Press <Ctrl><Shift><Esc> simultaneously.

2 Click Applications.

3 Click the program that is no longer responding.

4 Click End Task.

A program crashes repeatedly

CHECK THE SOFTWARE DOCUMENTATION — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. If necessary, uninstall and then reinstall the program.

A program is designed for an earlier Windows operating system

R UN THE PROGRAM COMPATIBILITY WIZARD

Windows XP provides a Program Compatibility Wizard that configures a program so it runs in an environment similar to non-Windows XP operating system environments.

1 Click the Start button, point to All Programs—> Accessories, and then click Program Compatibility Wizard.

2 In the welcome screen, click Next.

3 Follow the instructions on the screen.

HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

Solving Problems

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