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Dell
4500S
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Advanced Troubleshooting
Models:
4500S
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Troubleshooting
Install
Warranty
Dimension
Solving Problems
To Access Windows Help
Setting Up
Mouse connector
Battery Disposal
Check the Mouse Settings
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58 Advanced Troubleshooting
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Contents
Dell Dimension 4500S
April 7M291 Rev. A00
Setting Up
Problems writing to a CD-RW drive
Advanced Troubleshooting
Appendix
When Using Your Computer
W . d e l l . c o m s u p p o r t . d e l l . c o m
When Working Inside Your Computer
Battery Disposal
Protecting Against Electrostatic Discharge
Re s o u r c e C D
E r a t i n g S y s t e m C D
A r t H e r e S e t u p D i a g r a m
Safety Instr uctions
C T I O N
Setting Up
Setting Up
Parallel Printer
Installing the Printer Driver
USB Printer
Setting Up
Network Setup Wizard
Connecting to a Network Adapter
Click checklist for creating a network
Click Turn off
C T I O N
Solving Problems
Solving Problems
To Access Windows Help
Floppy drive problems
CD drive problems
DVD drive problems
Problems writing to a CD-RW drive
Hard drive problems
Connect the Modem Directly to the Telephone Wall Jack
Filename Cannot Contain ANY of the Following
Operating System not Found Contact Dell see
Program crashes repeatedly
Computer stops responding
Program stops responding
Program is designed for an earlier Windows operating system
Other software problems
Solid blue screen appears
Other technical problems
General hardware problems
Restart the Computer
Check the Mouse Cable
Check the Mouse Settings
Restart the Computer and TR Y to LOG on to the Network Again
W . d e l l . c o m s u p p o r t . d e l l . c o m
Verify the Printer Cable Connections
Verify That the Scanner is Recognized by Microsoft Windows
No sound from speakers
No sound from headphones
If the screen is blank
If the screen is difficult to read
Solving Problems
C T I O N
Memory
Y Y
Using the System Restore Wizard
Creating a Restore Point
Click Help and Support Click System Restore
Click Create a restore point
Manually Creating Restore Points
Restoring the Computer to an Earlier Operating State
Click Performance and Maintenance
Undoing the Last System Restore
Enabling System Restore
Click the System Restore tab
Click Properties
Using Windows XP Device Driver Rollback
Using the Dell Dimension ResourceCD
Click Roll Back Driver
Click Performance and Maintenance, and then click System
At the Welcome Dell System Owner screen, click Next
Click Help and Support
W . d e l l . c o m s u p p o r t . d e l l . c o m
Advanced Troubleshooting
Advanced Troubleshooting
C T I O N
Front door Power button Power light
Front View
Mouse connector
Back View
Line-out connector
Back of computer
CD or DVD drive Floppy drive
System Board
Frontpanel
Adding Parts
Card cage Adding Parts
Lever retention arm Filler bracket Card
Card cage Tabs Slots Adding Parts
Adding Parts
Removing a Memory Module
Adding a Memory Module
W . d e l l . c o m s u p p o r t . d e l l . c o m
C T I O N
PCI
USB
Controls and Lights Power control Push button Power light
Environmental Maximum vibration Operating
Appendix
Viewing Settings
System Setup Program Screens
Appendix
Appendix
Appendix Battery Battery socket Battery
Definition of Dell-Installed Software and Peripherals
Definition of Third-Party Software and Peripherals
Contact Numbers and Addresses
International Access Code
AutoTech Automated technical support
Page
Technical Support Fax
International Access Code
W . d e l l . c o m s u p p o r t . d e l l . c o m
Country Code Customer Service Seoul, Korea
Customer Service Austin, Texas, U.S.A
Page
800 300 412 or
International Access Code
W . d e l l . c o m s u p p o r t . d e l l . c o m
Mail delldirectsupport@dell.com Appendix
Have your account number handy or value-added resellers VARs
Returning Items for Warranty Repair or Credit
100 Appendix
FCC Notices U.S. Only
Class a Class B
NOM Information Mexico Only
DHS
One-Year Limited Warranty U.S. Only
Appendix 105
Two-Year Limited Warranty U.S. Only
Limited Warranty Coverage During Year One
Limited Warranty Coverage During Year Two
General Provisions
Three-Year Limited Warranty U.S. Only
Limited Warranty Coverage During Years Two and Three
112 Appendix
Four-Year Limited Warranty U.S. Only
Limited Warranty Coverage During Years Two, Three, and Four
Appendix 115
One-Year Limited Warranty Canada Only
Appendix 117
Two-Year Limited Warranty Canada Only
Appendix 119
120 Appendix
Three-Year Limited Warranty Canada Only
122 Appendix
Appendix 123
124 Appendix
Total Satisfaction Return Policy U.S. Only
Guarantee
Exclusions
Making a Claim
Limitation and Statutory Rights
Dell Computer de Colombia Corporation
Dell Computer de Mexico SA de CV
Index 129
Index
Index 131
Index 132
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