ELIMINATE INTER FERENCE — Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference are:
•Power extension cables
•Keyboard and mouse extension cables
•Too many devices on a power strip
•Multiple power strips connected to the same electrical outlet
CHECK THE PRINTER DOCUMENTATION — See the printer documentation for setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON — See the printer documentation for power button information.
VERIFY THE PRINTER CABLE CONNECTIONS
•See the printer documentation for cable connection information.
•Ensure that the printer cables are securely connected to the printer and the computer (see page 18).
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS®
1 Click the Start button.
2 Click Control Panel.
3 Click Printers and Other Hardware.
4 Click View installed printers or fax printers. If the printer is listed,
5 Click Properties, and then select the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
REINSTALL THE PRINTER DRIVER — See the printer documentation for instructions.
HINT: Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call the printer’s manufacturer. See the printer documentation for the correct phone number.
Solving Problems
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