Check the Mouse Cable

1 Simultaneously press <Ctrl><Esc> to display the Start menu.

2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.

3 After the computer turns off, press the power button to restart the computer.

IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER, RECONNECT THE MOUSE CABLE

1 Simultaneously press <Ctrl><Esc> to display the Start menu.

2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press <Enter>.

3 After the computer turns off, reconnect the mouse cable as shown on the Start Here setup diagram for your computer.

4 Start the computer.

IF YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE

CABLE — If the mouse is connected after the power is turned on, the mouse appears to be nonfunctional. To make the mouse function properly:

1 While your computer is on, remove the power cable from the back of the computer.

2 Connect the mouse to the computer.

3 Reconnect the power cable.

4 Turn on your computer.

Pressing the power button does not clear the computer’s settings and does not restore mouse functionality.

CHECK THE MOUSE CABLE

•Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins.

•Ensure that the cable is firmly connected to the computer.

TEST THE MOUSE — Connect a mouse that works properly to the computer, and try using the mouse. If the new mouse works, the original mouse was faulty.