Dell 4500S manual Other technical problems, General hardware problems

Other technical problems

GO TO THE DELL SUPPORT WEBSITE — Go to support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy" on page 83 for a description of the hardware and software support provided by Dell.

E-MAILDELL — Go to the Dell Support website, and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy" on page 83 for a description of the hardware and software support provided by Dell.

CALL DELL — If you cannot solve your problem by using the Dell Support website or e-mail service, call Dell for technical assistance (see page 84). See "Dell Technical Support Policy" on page 83 for a description of the hardware and software support provided by Dell.

General hardware problems

If your computer exhibits one or more of the following symptoms, a device conflict may exist:

•Your computer locks up, particularly while using a specific device.

•A recently added device does not work.

•A sound card emits noise or demonstrates other problems.

•Unintelligible characters print from the printer.

•The mouse pointer does not move or "stutters" when it moves.

•Messages appear stating that the computer is not operating at maximum performance.

•Errors occur and programs crash for no apparent reason.

•Nothing displays on the monitor.

Solving Problems

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