Dell 4J1412 Printing Problems

Troubleshooting 33

Printing Problems

PHOTO PAPER DOES NOT FEED

NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper

or any other paper.

The paper tray may be empty. Load photo paper (page15) and re-install the paper tray. Check the photo

paper:

1

Remove the paper tray (page15).

2

Inspect the paper supply: make sure photo paper is not damaged in any way, or removable tabs have not

been detached. Replace with new photo paper if necessary.

3

Carefully “fan” the photo paper to keep the sheets from sticking together.

4

Reload the paper tray

using no more than 20 sheets

.

5

Re-install the paper tray, then press to resume printing.

Clean the paper feed roller (page30).

MULTIPLE SHEETS OF PHOTO PAPER ARE PULLED THROUGH PRINTER—

Remove the paper tray (page15).

1

Remove the paper supply from the paper tray.

2

Carefully “fan” the photo paper to keep the sheets from sticking together.

3

Reload the paper tray using

no more than 20 sheets

.

4

Re-install the paper tray, then press

Print

to resume printing.

PRINTER IS JAMMED

NOTE: Use only Dell photo paper from a Dell Photo Print Pack for your printer. Do not use inkjet paper

or any other photo paper.

• If the Error indicator light is lit:

1

Remove the paper tray (page15).

2

Disconnect the AC power adapter, wait 5 seconds, then plug it back in.

If the paper does not automatically eject, carefully remove the paper manually.

NOTE: Always check the paper slot on the back of the printer for jammed paper:

3

Remove the paper supply from the paper tray. Carefully “fan” the paper to keep the sheets from sticking

together.

4

Reload the paper tray using

no more than 20 sheets

.

5

Re-install the paper tray, then press to resume printing.

• If the Error light is still lit, check the photo cartridge:

NOTE: The photo cartridge may lock in place if there is a paper error. Do not attempt to remove the

photo cartridge without first clearing the paper jam.

Remove the photo cartridge, remove any slack from the ribbon, then re-install the photo cartridge

(page14). Press

Print

to resume printing.

Contents

Main Dell Photo Printer 540 Owners Manual Ordering Photo Print Packs Your printer has been designed to print using: or by phone. Notes, Notices, and Cautions Page Contents 1Getting Started Users Guide 2Using Your Printer 3Care and Maintenance 4Troubleshooting 5Contacting Dell 6Appendix Page Page Page Getting Started Accessing Your Users Guide Click Start All Program(s) Dell Printer s Dell Photo Printer 540 View Dell Users Guide. Understanding the Printer Parts 12 5 in. (12.7 cm) Setting Up Your Printer Setting Up Your Printer Loading the Photo Cartridge Loading the Photo Paper Arrows Page Changing SettingsPress Menu Select Menu Items Photo Quality Menu Print Options Menu Photo Display Menu 18 PHOTO BRIGHTNESS or COLOR MODE Photo Management Menu Printer Settings Menu PHOTO NAVIGATION ERASE ALL PHOTOS SAVE TO PC Maintenance Menu Using Your Printer Printing Without a Computer Setting Up Your Printer Printing Tips Printing From a Memory Card Page Choosing a Layout Option View previous layout View next layout Current layout 1-up 2-up 4-up 9-up 2 copies of Photo 1; 5 copies of Photo 2 6 copies of Photo 1; 9 copies of Photo 2; 2 copies of Photo 3 Examples: 2 copies of Photo 1 Printing From Your Pictbridge-enabled or Other Compatible Camera Canceling Printing Removing Perforated Tabs From Prints Printing With a Computer Printing Tips See page 21 for helpful printing tips. Windows-Based Operating System Requirements Printing From a Computer USB connector to PC Choosing a Color Mode Natural None Vivid Canceling printing Saving and Copying Photos to Your Computer Care and Maintenance General Care of the Printer Cleaning the Paper Feed Roller Handling and Storing the Photo Paper and Photo Cartridge Troubleshooting Setup Problems If the language on the printer display is not the language you prefer, change the language: 32 General Problems Users Guide Error Messages If you did not select the default country during the setup process: Printing Problems 34 Setting Up Your Printer 36 Transfer/communication problems More Troubleshooting Options for help. support.dell.com Go to Page Contacting Dell Technical Assistance Automated Order-Status Service Contacting Dell 40 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Appendix U.S. Terms and Conditions of Sale Page Page Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) What is covered by this limited warranty? What is not covered by this limited warranty? How long does this limited warranty last? What do I do if I need warranty service? 62 What will Dell do? NOTE: What if I purchased a service contract? How will you fix my product? Total Satisfaction Return Policy (U.S. Only) SC Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) What is covered by this limited warranty? What is not covered by this limited warranty? How long does this limited warranty last? What do I do if I need warranty service? What will Dell do? 66 NOTE: What if I purchased a service contract? How will you fix my product? May I transfer the limited warranty? Total Satisfaction Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) Third-Party Software and Peripherals Products Dell-Branded Peripheral Products 1-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Exclusions Making a Claim Limitation and Statutory Rights Dell Photo Print Pack Limited Warranties Dell Photo Print Pack Limited Warranty (U.S. and Canada Only) Dell Photo Print Pack Limited Warranty (Latin America Only) Regulatory Notices Users Guide Appendix 71 NOM Information (Mexico Only) Dell Software License Agreement Limited Warranty U.S. Government Restricted Rights General Printer Specifications NOTE: Page Index B C D L