How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your packing slip or invoice, except for the following Dell- branded hardware:

Portable computer batteries carry a 1-year limited warranty.

Projector lamps carry a 90-day limited warranty.

Memory carries a lifetime limited warranty.

Monitors carry the longer of either a 3-year limited warranty or the remainder of the warranty for the Dell computer to which the monitor will be connected.

PDAs, MP3 players, earphones, remote inline controls, and AC adapters carry a 1-year limited warranty.

Other add-on hardware carries the longer of either a 1-year limited warranty for new parts and a 90-day limited warranty for reconditioned parts or, for both new and reconditioned parts, the remainder of the warranty for the Dell computer on which such parts are installed.

The limited warranty on all Dell-branded products begins on the date of the packing slip or invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell Service Tag or order number available.

Web Support

support.dell.com/ContactUs/ContactUsHome

 

.aspx?c=us&l=en&s=gen

 

 

Individual Home Consumers:

U.S. Only

 

 

Technical Support

1-800-624-9896

 

 

Customer Service

1-800-624-9897

 

 

Individual Home Consumers who purchased through an

 

Employee Purchase Program:

 

 

 

Technical Support and Customer Service

1-800-822-8965

 

 

Home and Small Business Commercial Customers:

 

 

 

Technical Support and Customer Service

1-800-456-3355

 

 

Medium, Large, or Global Commercial Customers, Healthcare

 

Customers, and Value-Added Resellers (VARs):

 

 

 

Technical Support and Customer Service

1-877-459-7278

 

 

Government and Education Customers:

 

 

 

Technical Support and Customer Service

1-877-459-7278

 

 

Dell-Branded Memory

1-888-363-5150

 

 

Appendix

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Dell 4J1412 owner manual How long does this limited warranty last?, What do I do if I need warranty service?