Troubleshooting
40
Connect your computer to an electrical outlet to
charge the battery. If the problem persists, contact
Dell (see "Contacting Dell" on page 69).
TIME-OF-DAY NOT SET-PLEASE RUN THE
SYSTEM SETUP PROGRAM —The time or
date stored in the system setup program does not
match the system clock. Correct the settings for the
Date and Time options. See your Service Manual at
support.dell.com for more information.
TIMER CHIP COUNTER 2 FAILED —A chip
on the system board may be malfunctioning. Run the
System Set tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 42).
UNEXPECTED INTERRUPT IN PROTECTED
MODE —The keyboard controller may be
malfunctioning, or a memory module may be loose.
Run the System Memory tests and the Keyboard
Controller test in the Dell Diagnostics (see "Dell
Diagnostics" on page 42).
X:\ IS NOT ACCESSIBLE. THE DEVICE IS
NOT READY —Insert a disk into the drive and
try again.
WARNING: BATTERY IS CRITICALLY
LOW —The battery is running out of charge.
Replace the battery, or connect the computer to an
electrical outlet; otherwise, activate hibernate
mode or shut down the computer.
System Messages
NOTE: If the message you received is not
listed in the table, see the documentation for
either the operating system or the program
that was running when the message
appeared.
ALERT! PREVIOUS ATTEMPTS AT BOOTING
THIS SYSTEM HAVE FAILED AT CHECKPOINT
[NNNN]. FOR HELP IN RESOLVING THIS
PROBLEM, PLEASE NOTE THIS CHECKPOINT
AND CONTACT DELL TECHNICAL
SUPPORT —The computer failed to complete
the start routine three consecutive times for the
same error (see "Contacting Dell" on page 69 for
assistance).
book.book Page 40 Thursday, June 26, 2008 12:10 PM