Dell A180, A100 Program stops responding, Program crashes repeatedly, Solid blue screen appears

If necessary, uninstall

Troubleshooting

A program stops responding

E N D T H E P R O G R A M —

1Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager, and click the Applications tab.

2Click to select the program that is no longer responding, and click End Task.

A program crashes repeatedly

NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.

C H E C K T H E S O F T W A R E

D O C U M E N T A T I O N —

and then reinstall the program.

A program is designed for an earlier Microsoft® Windows® operating system

R U N T H E PR O G R A M C O M P A T I B I L I T Y W I Z A R D —

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments.

1Click Start → Control Panel→ Programs→ Use an older program with this version of Windows.

2In the welcome screen, click Next.

3Follow the instructions on the screen.

A solid blue screen appears

TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.

48