Getting Help

Diagnostics Checklist

Name:

Date:

Address: Phone number:

Service Tag (bar code on the back or bottom of the computer): Express Service Code:

Return Material Authorization Number (if provided by Dell support technician): Operating system and version:

Devices: Expansion cards:

Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions:

See your operating system documentation to determine the contents of the system’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

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Dell A180, A100 specifications Diagnostics Checklist, Name Date