Troubleshooting | Dell A180, A100 manual

Troubleshooting

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Dell A180, A100 specifications Troubleshooting

Contents

Setup Quick Reference Guide Model Dcmtlf July U792G Contents Finding Information Reinstalling SoftwareDell Technical Update Service Technical Support and Customer AutoTech Service Automated Order-Status Contents About Your Computer Front View Back View Back Panel Connectors Vostro A100 Vostro A180 Setting Up Your Computer Quick Setup Setting Up Your Computer Internet service Installing Your Computer in an Enclosure Connecting to the Internet Setting Up Your Internet Connection Microsoft Windows Vista Operating System Transferring Information to a New Computer Setting Up Your Computer MB for Intel Pentium Dual-Core processor SpecificationsProcessor System Information Vostro A100 Vostro A180 Memory Vostro A100 Vostro A180 Interrupt levels Bios chip Nvram10/100 communication Than 512 MB Video Vostro A100Type Integrated Intel integrated video GMA Audio Expansion Bus Vostro A100 Vostro A180 PCI Express lanes PCI Express OnePCI Express lane Drives Vostro A100 Vostro A180 Connectors Vostro A100 Vostro A180 One 34-pin connector System board connectorsTwo 7-pin connectors Four 7-pin connectors One 4-pin connector Controls and Lights Vostro A100 Vostro A180 Rear of computer Green light Power on stateControls and Lights Vostro A100 Yellow blinking light Power Physical Environmental 15.2 to 10,668 m -50 to 35,000 ft Altitude15.2 to 3048 m -50 to 10,000 ft Airborne contaminant level Tools TroubleshootingPower Lights Beep Codes Code Description Suggested Remedy Repetitive Code Description Error Messages DA T a Error The hard drive cannot read the data Do not use these characters in filenames T E N D E D M E M O R Y S I Z E H a S Y B O a R D C L O C K L I N E F a I L U R E For C E N S E D C O N T E N T I S N O T a C C E S S I B L E I N OP E R a T I N G S YS T E M N O T F O U N D Click Uninstall See the program documentation for installation instructions System Messages T R E a D Y Insert a disk into the drive and try again R D -D I S K D R I V E R E a D F a I L U R E To start the Hardware Troubleshooter Troubleshooting Software and Hardware ProblemsDell Diagnostics When to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities media Type 1 to start the CD menu and press Enter to proceed Follow these tips when troubleshooting your computer Troubleshooting TipsPower Problems Reseat the memory modules see your Memory ProblemsEnsure that the display is connected and powered on Computer stops responding Lockups and Software Problems Computer does not start upRun the Dell Diagnostics see Dell Diagnostics on Program crashes repeatedly Then reinstall the programProgram stops responding Solid blue screen appears Other software problems Dell Technical Update Service Troubleshooting Identifying Drivers Reinstalling SoftwareDrivers Click Properties→ Device Manager Using the Drivers and Utilities Media Click the Drivers tab→ Roll Back Driver Manually Reinstalling Drivers At the Welcome Dell System Owner screen, click Next Using Microsoft Windows System Restore Restoring Your Operating System Click Start Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click Next Select Repair Your Computer Using Dell Factory Image RestoreDell Factory Image Restore Windows Vista Only Click Finish to restart the computer Using the Operating System Media Before you BeginClick Dell Factory Image Restore Reinstalling Windows If the Install Windows message appears, click Exit Finding Information Operating System Media Be found at support.dell.com Document/Media/Label Contents Drivers and Utilities MediaSafety, Regulatory, Warranty, and Support Documentation Dell Technology Guide Document/Media/Label ContentsSupport.dell.com Microsoft Windows License Label Finding Information Obtaining Assistance Fill out the Diagnostics Checklist onGetting Help Online Services Technical Support and Customer Service AutoTech Service Automated Order-Status Service Problems With Your Order Product Information Before You Call Diagnostics Checklist Name Date Contacting Dell For customers in the United States, call 800-WWW Dell Getting Help Contacting Dell, 63 IndexBeep codes License label Media Operating system Dell Factory Image Restore, 56 media Operating System media, 59 operating system product key Setup computer Index Index