Troubleshooting

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media.

4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive, and follow the instructions on the screen.

Starting the Dell Diagnostics From the Dell Drivers and Utilities Media

1Insert the Drivers and Utilities media.

2Shut down and restart the computer.

3When the DELL logo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer starts according to the devices specified in the system setup program.

4When the boot device list appears, highlight CD/DVD/CD-RWand press <Enter>.

5Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

6Type 1 to start the CD menu and press <Enter> to proceed.

7Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version that is appropriate for your computer.

8When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen.

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Dell A180, A100 Insert the Drivers and Utilities media, Type 1 to start the CD menu and press Enter to proceed