Printing problems

Condition

Possible cause

Suggested solutions

 

 

 

Pages print, but they are

The toner cartridge is defective or out of toner.

Redistribute the toner, if necessary.

blank.

 

If necessary, replace the toner cartridge.

 

 

 

 

 

 

The file may have blank pages.

Check the file to ensure that it does not contain blank pages.

 

 

 

 

Some parts, such as the controller or the board,

Contact a service representative.

 

may be defective.

 

 

 

 

The machine does not

Incompatibility between the PDF file and the

Printing the PDF file as an image may enable the file to print. Turn on Print As Image

print PDF files correctly.

Acrobat products.

from the Acrobat printing options.

Some parts of graphics,

 

 

text, or illustrations are

 

It will take longer to print when you print a PDF file as an image.

missing.

 

 

 

 

The print quality of

The resolution of the photo is very low.

Reduce the photo size. If you increase the photo size in the software application, the

photos is not good.

 

resolution will be reduced.

Images are not clear.

 

 

 

 

 

Before printing, the

Using damp paper can cause vapor during

This is not a problem. Just keep printing.

machine emits vapor near

printing.

 

the output tray.

 

 

 

 

 

The machine does not

Paper size and paper size setting do not match.

Set the correct paper size in the Custom in Paper tab in Printing Preferences.

print special-sized paper,

 

 

such as billing paper.

 

 

 

 

 

The printed billing paper

The paper type setting does not match.

Change the printer option and try again. Go to Printing Preferences , click Paper tab,

is curled.

 

and set type to Thick.

 

 

 

5. Troubleshooting 126

Page 127
Image 127
Dell B1260DN manual Blank, Photos is not good, Images are not clear Before printing, Machine emits vapor near, Is curled