Printing quality problems

 

Condition

Suggested Solutions

 

 

 

 

 

Black background

If the amount of background shading becomes unacceptable:

 

 

 

• Change to a lighter weight paper.

 

 

 

• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount

 

 

 

of background shading.

 

 

 

• Remove the old toner cartridge and install a new one.

 

 

 

• Thoroughly redistribute the toner (see "Redistributing toner" on page 42).

 

 

 

 

 

 

 

 

 

Toner smear

• Clean the inside of the machine.

 

 

 

• Check the paper type and quality.

 

 

 

• Remove the toner cartridge and install a new one.

 

 

 

 

 

 

 

 

Vertical repetitive defects

If marks repeatedly appear on the printed side of the page at even intervals:

The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.

Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after

a few more pages.

• The fusing assembly may be damaged. Contact a service representative.

5. Troubleshooting 129

Page 130
Image 130
Dell B1260DN manual Condition Suggested Solutions Black background, Toner smear, Vertical repetitive defects